Operations Specialist- JWN

Operations Specialist

As infrastructure critical to the region's growth and prosperity, Nashville International Airport (BNA) is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. The State of Tennessee's 2025 Economic Impact Study reports that in 2024 alone, BNA generated $13.8 billion in total economic impact, supported 80,000 jobs and contributed to $2.1 billion in federal, state and local taxes. BNA receives no local tax dollars.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities/Drug Free Workplace.

Hiring Process:

1. Apply online
2. Interview
3. Offer
4. Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen, and breath alcohol test
5. Onboarding

Benefits :

• Deferred compensation plans
• Educational Assistance
• Health, Dental, Vision, Life, Disability Insurance
• Health Screenings
• Paid Holidays
• Annual/Bereavement/Military Leave

Accepting Applications Until Filled

2nd Shift: 1:00pm - 9:30pm Sunday - Thursday

Hourly Range: $25.35 (Min.) - $34.49 (Mid.) - $43.63 (Max.)

*Final pay offer will be based on relevant skills and experience to the position.

Job Summary: The Operations Specialist is responsible for assisting in enforcing operating rules, regulations, provisions of contracts, and agreements with emphasis on airside operations. Other responsibilities include wildlife hazard mitigation, employee and tenant badging, airfield drivers training, responding to airport emergencies, and monitoring and enforcing procedures that ensure efficient aircraft activities during construction and irregular operations periods.

Essential Responsibilities:

• Makes critical operational decisions around the clock to maintain compliance, safety and the desired airport experience.
• Issues NOTAMS and makes required submissions to meet FAA compliance requirements (such as 7460-1, wildlife strikes, and aircraft accident/incident reports).
• Reports deficiencies to appropriate agencies and promptly implements corrective actions.
• Assists in enforcing operating rules, regulations, provisions of contracts, and lease agreements.
• Assists with airside construction design and planning to ensure compliance with signs, markings, and lighting.
• Organizes and enforces procedures that ensure airport safety during construction activity and irregular operations periods.
• Ensures continuous services during abnormal conditions such as aircraft emergencies and diversions, wildlife mitigation, and severe weather.
• Coordinates with other MNAA departments to ensure exemplary customer experience throughout MNAA facilities.
• Adheres to wildlife management procedures as it pertains to mitigating, trapping, and managing habitats to discourage wildlife activity.
• Collects data and creates reports regarding customer experiences and airside efficiencies.
• Maintains records for currency and compliance.
• Conducts movement area drivers training on the airfield and issues employee/tenant badges.
• Provides assistance with updating and maintaining operations policies, airport certifications, plans, and procedures.
• Assists with training requirements and records maintenance of personnel with duties in the airport certification manual.
• Responds to the airport in the event of an incident or emergency.
• Follows all safety regulations.
• Maintains regular and on-time attendance.
• Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
• Performs other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics:

• Office Management: Knowledge of general office management practices and procedures.
• Airport Operations: Knowledge of materials, methods, and equipment used in the operation and improvement of air carrier or general aviation airports.
• Driving: Skill in operating a motor vehicle in an airport environment.
• Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.
• Map Reading: Skill in reading and interpreting maps and airport diagrams.
• Reporting: Skill in preparing and producing timely and accurate oral and written reports.
• Word Processing: Skill in computerized word processing quickly and accurately.
• Receiving Direction: Skill in receiving and following written and oral direction.
• Project Management: Skill in conceptualizing and managing complex projects, and managing multiple projects using established project management principles.
• Wildlife Hazard Mitigation: Knowledge of wildlife hazard mitigation requirements and techniques on airports.
• Written Comprehension: Ability to read and understand information and ideas presented in writing.
• Written Expression: Ability to use words and sentences in writing so others will understand.
• Dependability: Acts reliably and responsibly with others.
• Performs other duties as required.

Qualifications:

Required:

• Bachelor's Degree in aviation, airport management, or related field.
• Less than 2 years of experience in operations at an air carrier airport.
• Valid Class D Driver's License
• Security Identification Display Area (SIDA, upon hire)
• Airfield Operations Area Driving License (within 30 days of hire)

Preferred:

• Less than 2 years of experience in aviation operations or related experience
• Certified Member or Airport Certified Employee

Metropolitan Nashville Airport Authority