Medical Front Desk Receptionist
ARUNDEL MEDICAL GROUP
Job Description
Job Description
We are seeking a dependable and personable Front Desk Receptionist to join our small, fast-paced, and staff-friendly primary care office. This role focuses on in-office patient support and administrative functions. The position does not require answering incoming patient phone calls and primarily involves check-in/check-out duties, insurance verification, and accurate data entry using the Athena EMR system.
Key Responsibilities
Greet patients warmly and professionally upon arrival
Perform patient check-in and check-out procedures
Verify and update insurance eligibility and coverage
Accurately enter and maintain patient demographics and registration information
Collect copays, deductibles, and outstanding patient balances at time of service
Post payments and provide receipts as needed
Utilize Athena EMR for scheduling support, documentation, and data entry
Ensure HIPAA compliance and maintain patient confidentiality at all times
Communicate effectively with clinical staff to support smooth patient flow
Maintain a clean, organized, and welcoming front desk area
Qualifications
Previous experience in a medical front desk or healthcare administrative role preferred
Familiarity with Athena EMR strongly preferred
Knowledge of insurance verification, copay collection, and patient registration
Strong data entry and attention to detail
Excellent interpersonal and customer service skills
Ability to work efficiently in a fast-paced environment
Professional demeanor and team-oriented attitude
Work Environment
Small, close-knit, and staff-friendly primary care office
Fast-paced but supportive atmosphere
Collaborative team focused on patient care and respect
Physical Requirements
Ability to sit or stand for extended periods
Ability to use a computer and standard office equipment
Company DescriptionA small private medical practice with long standing ties to the community that offers exceptional care and a great work environment.
Company Description
A small private medical practice with long standing ties to the community that offers exceptional care and a great work environment.
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