Senior Digital Strategist

EY Entrepreneur Of The Year® 2025 Bay Area Award Winner 2025 Fast Company 15 Tech Startups to Watch 2022 Fast Company Innovation by Design Awards Honorable Mention 2022 TED Conference Featured Talk 2020 Fast Company Innovation by Design Awards Honorable Mention (Mobility) 2019 Our mission Serve is delivering a sustainable future, designed to center peopleand our communities. Our team is founded by serial entrepreneurs and veteran leaders in robotics and artificial intelligence. Our values Empower people We serve our neighborhoods and support local businesses. We go beyond self interest, always taking our community into account. We empower each other with trust and autonomy, because we think that’s the best way to solve the big problems and to build a sustainable future. Be passionate, be authentic, be kind We are mission driven. We value each other and our community. We celebrate milestones and moments, both at Serve and in our personal life. Both to our customers or to each other! We exceed customer expectations. We bring joy to our work and to our neighborhoods. A letter from the CEO A l e t t e r f r o m t h e C E O Serve started with an insight: that delivery could be smarter, kinder, safer, and more in sync with how we live now. What if delivery didn’t mean more cars, more noise, more stress? So we built something small, quiet, thoughtful. A robot that rolls at walking speed, waits its turn at crosswalks, and fits into the rhythm of everyday life. It has 98% less emissions, 90% less weight, and 99% less kinetic energy than a car. Robots are not the future. They’re right here, right now! Roll with us What to expect afterapplying You’ll have a contact person at Serve for every step of your interview. Senior Corporate Strategist Location USA (remote) Employment Type Full time Location Type Remote Department Sales & Business Development Compensation The salary range listed in this posting is representative of the range of levels being considered for this position. Total compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. Who We Are We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. JOB OVERVIEW The Senior Corporate Strategist is the analytical engine behind Serve's enterprise partnerships and many of our core internal strategic decisions. The role produces the research, models, and materials that make a decision or partnership case credible to a counterparty's deal team, and independently owns discrete workstreams on questions such as market entry and city sequencing, build-versus-buy-versus-partner, competitive positioning, etc. The role independently frames open-ended questions, builds rigorous analyses, and turns findings into the meeting briefs, decks/models and recommendations that help leadership make decisions and win consequential deals. The position creates value by turning messy inputs - public filings, earnings calls, industry reports, expert conversations, Serve's operating data, partner information, and internal technical context - into a defensible point of view and a compelling story (i.e. this role needs to be able to synthesize data, identify opportunities, and develop pithy and compelling pitch). This position supports enterprise and new-vertical opportunities, robotics, data and teleoperation offerings, autonomy adjacencies, and other net-new bets, plus cross-functional strategic inquiries from the broader company. JOB DUTIES Run deep-dive research on target enterprises and markets, covering business model, cost structure, competitive pressures, existing partnerships, technology roadmap, procurement dynamics, and stated strategy. Build market sizing, pricing, cost-to-serve, unit economics, and scenario models from scratch. Build exceptional strategy decks end to end: frame the argument, develop the storyline, select the evidence, and create the charts and slides that make a complex opportunity persuasive to a senior audience. Be equally comfortable producing a three-page partner proposal, a board-level decision slide, or a detailed analytical appendix. Own discrete workstreams on internal strategic questions, including market entry and city sequencing, build-versus-buy-versus-partner analysis, competitive positioning, and capital allocation tradeoffs. Synthesize messy inputs such as public filings, earnings calls, industry reports, expert calls, and Serve's own operating data into a clear point of view with a recommendation attached. Build materials for board, investor, and executive audiences that a senior reader can follow without narration. Track the autonomous delivery, last-mile logistics, robotics, and adjacent mobility landscape, and flag what matters rather than forwarding everything. Evaluate the scale, feasibility, and resource requirements of new bets, including potential revenue or strategic value, partner funding, engineering and operating burden, time to proof, and the milestones that justify further investment, scaling, handoff, or stopping work. Manage a small portfolio of fast-moving workstreams with the Chief Strategy Officer setting priorities; coordinate requests from the Director and other commercial or functional leaders, flag tradeoffs early, and keep critical follow-ups from disappearing between meetings. Deliver useful first answers quickly, then deepen the work where additional precision changes the decision. EXPERIENCE, QUALIFICATIONS, & SKILLS Required Experience, Qualifications, and Skills 3 to 8 years of experience with a meaningful stretch in management consulting, corporate strategy, or similar. Strong research instincts, with demonstrated ability to move from no knowledge of a company to a defensible thesis within roughly a week. Modeling ability in Excel that goes beyond maintaining or formatting someone else's model, including building from scratch and defending every assumption. Slide craft sufficient to build a deck that a C-suite audience can follow without narration. Clear writing, with the ability to construct and defend an argument in prose. Judgment to manage competing priorities across two senior stakeholders and to escalation early when they collide. Comfort with ambiguity and with having a conclusion challenged, then reworking it. Independent thinker. Comfort with big open ended questions is a must-have: “We’ve got 10 product features to prioritize, which one do we do first and why?” or “A company in Europe wants us to do X, should we?” are the kind of questions whomever is in this role should feel comfortable and excited about tackling. Preferred Experience, Qualifications, and Skills MBA or equivalent analytical training Experience supporting senior executives on high-stakes partner meetings and commercial negotiations at a high-growth company. Previous consulting, banking, or other similar analytically rigorous strategy function, a plus Additional Information The position offers a direct line from analysis to signed commercial agreements alongside standing exposure to the Chief Strategy Officer on questions that shape the company, on a small team with no staffing process. Work is largely self-managed, with shifting priorities and periods of intensity around live pitches, negotiations, board or executive decisions, and new opportunities. Within the first 12 months, success means leadership consistently enters priority meetings with a clear, evidence-backed position; models materially improve pricing, funding, and deal choices; proposals carry a compelling, defensible story; follow-ups and decisions stay organized; and independent recommendations influence which opportunities Serve pursues, funds, scales, hands off, or stops. The position is remote, open across the US and Canada, with light travel of roughly 10% for company gatherings and occasional conferences. #J-18808-Ljbffr