Training Specialist

Job Description Job Description Training Specialist Position Summary LINK Staffing is seeking a highly organized and steady Training Specialist Specialist to strengthen branch operations through internal staff training, process reinforcement, and operational consistency across our Houston-area branches. This role is designed to support long-term growth by developing people, reinforcing best practices, and creating consistency across teams. The ideal candidate brings a calm, uplifting presence, is highly process-oriented, and is comfortable coaching and supporting internal staff in a fast-paced environment. The Training Specialist will serve as a support and development resource and will only assist with recruiting coverage in urgent or emergency situations. Key Responsibilities Internal Staff Training & Development (Core Focus) Deliver hands-on, bilingual training for branch staff on core workflows and standards, ensuring consistent execution across locations by validating competency through observation, teach-back, checklists, and practical assessments Design, deliver, and continuously improve hands-on training programs to ensure branch staff consistently execute core processes accurately and efficiently. Ability to create simple, repeatable training and job aids that work in fast-paced branch environments—translating workflows into practical checklists and quick-reference tools, reinforcing usage through follow-ups/spot checks, and driving consistent adoption even under time pressure. Own the creation, standardization, and ongoing maintenance of branch SOPs to ensure consistent execution across locations. Capture workflows from SMEs, convert them into clear, branch-usable documentation (checklists, screenshots, decision trees), manage version control, and drive adoption through training, rollout communication, and scheduled reviews. Reinforce consistent execution of procedures to improve efficiency, compliance, and service quality Support both new and tenured staff in understanding expectations, systems, and best practices Partner with branch leadership to identify training needs and opportunities for process improvement Serve as a steady, approachable resource for questions related to policies, procedures, and internal systems Promote a calm, positive, and supportive environment that encourages accountability and growth Branch Support & Operational Consistency Provide flexible operational support across branches as needed Assist during peak periods, special initiatives, or short-term coverage needs Support employee communication and issue resolution in coordination with branch leadership Help ensure consistency in how LINK’s processes are applied across locations Recruiting Support (Limited / Emergency Use Only) Provide recruiting assistance only during urgent staffing needs or unexpected coverage gaps Support candidate communication in both English and Spanish when required Assist recruiting teams as a backup resource, not as a primary function Process & Administrative Excellence Reinforce standardized workflows and internal controls Ensure accurate documentation and adherence to company guidelines Identify opportunities to improve organization, clarity, and operational effectiveness Required Qualifications Fluent in Spanish and English (spoken and written) — required Proven training and development capability demonstrated through a relevant degree or equivalent hands-on experience, with the ability to translate processes into clear instruction, job aids, and measurable competency outcomes. Branch-Floor Training & Documentation Adoption Hands-On Training & Competency Verification Demonstrated ability to document operational workflows into practical SOPs and job aids, maintain a disciplined governance process (owners, review cadence, change log/versioning), and ensure field adoption through training reinforcement, spot checks/audits, and continuous improvement based on frontline feedback. Strong organizational skills with a highly process-driven mindset Calm, steady, and professional presence Comfortable adapting to changing priorities while maintaining consistency Preferred Skills (Not Required) Experience in staffing, coaching, operations support, or customer service Interest in learning the staffing industry and growing with LINK Experience working with diverse teams and environments Why Join LINK Staffing Services? Opportunity to make a meaningful impact on team development and retention High-visibility role supporting operational excellence and scalability Collaborative, mission-driven work environment Position Type Full-time | Bilingual Required | Branch Support Role | Travel between multiple locations