Customer Engineer, Google Cloud Platform

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Sunnyvale, CA, USA. Minimum qualifications Bachelor's degree or equivalent practical experience. 10 years of experience with cloud native architecture in a customer-facing or support role. Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms. Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops. Experience working with, or presenting to, technical stakeholders or executive leaders. Preferred qualifications Experience in migrating applications and services to cloud platforms. Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing. Experience with networking concepts such as software‑defined networking, routing, virtual private networks, load balancers, and firewalls. About The Job The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to the customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical‑led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs‑of‑concepts and demos, and architect cross‑pillar cloud solutions that solve these business issues. You will engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will focus on identifying, pursuing, and winning new business workloads. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise‑grade solutions that leverage Google’s cutting‑edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers. Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, support bid responses, product and solution briefings, proof‑of‑concept work, and partner with product management to prioritize solutions impacting customer adoption to Google Cloud. Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments. Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization. Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form. #J-18808-Ljbffr Google