Urgent Care

Medical Assistant

Location: 550 S. Landmark Ave., Bloomington, IN 47403

Schedule: Full-time (1.0 FTE), variable hours based on provider assignment

No weekend or holiday requirements

Join a fast-paced, tight-knit team at the largest Primary Care clinic in Indiana

What You'll Do:

• Room patients and obtain vital signs
• Perform point-of-care testing
• Manage patient phone calls and provider message pools
• Support direct patient care and clinic operations
• Work collaboratively with providers and care team members

What We're Looking For:

• MA I or MA II candidates welcome
• External new graduates encouraged to apply
• IU Health MA Trainee graduates encouraged to apply
• Strong communication skills and a patient-focused approach
• Ability to thrive in a fast-paced clinical environment

Why Join Us?

• Opportunity to work in a high-volume, team-oriented Primary Care setting
• Career advancement opportunities through the Medical Assistant career ladder (MA I MA II MA III)
• Supportive environment with exposure to a wide variety of patient care experiences

Benefits:

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with biweekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. May precept current MA team members or MA Externs as requested by leadership.

AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.

High school diploma or equivalent required.

New hires and promotions after October 5th, 2025, will require graduation from a Medical Assistant program. Knowledge of OSHA, CLIA, and ADA required.

TB validated (to administer or read) or validation obtained within 6 months of hire may be required.

Knowledge of ICD-10 and CPT coding preferred.

Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.

Knowledge of standard laboratory and medical procedures. Knowledge of insurance plans and third-party payers.

Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.

Requires basic math and accurate data collection and entry skills.