Service Technician

Job Description

Job Description

TRC Talent is looking for a Service Technician for our client in Kennesaw, GA!

Job Summary:

The Service Technician is responsible for troubleshooting, repairing, maintaining, and servicing equipment at customer locations. This position requires strong mechanical and electrical troubleshooting skills, the ability to work independently in the field, and a commitment to providing excellent customer service. The ideal candidate enjoys hands-on technical work and is comfortable traveling to customer sites to diagnose and resolve equipment issues.

Job Details:

• Direct Hire Opportunity

• Salary: $60K - $75K

• 1st Shift

• Bilingual in Spanish required

• Travel to customer sites required

Job Duties:

• Troubleshoot and repair mechanical and electrical equipment at customer locations.

• Perform preventive maintenance and routine service activities.

• Diagnose equipment failures and determine root causes of issues.

• Complete service reports and maintenance documentation.

• Travel to customer sites to provide technical support and equipment repairs.

• Communicate equipment status, findings, and repair recommendations to customers.

• Ensure all repairs and maintenance activities are completed safely and efficiently.

• Maintain service tools, equipment, and company-provided resources.

• Support equipment installations, startups, and commissioning activities as needed.

• Manage field service calls independently while maintaining high customer satisfaction.

• Follow all company safety policies and procedures.

• Read and interpret technical manuals, wiring diagrams, schematics, and service documentation.

• Assist with equipment evaluations, testing, troubleshooting, and corrective actions.

• Document equipment failures and service-related findings accurately.

• Provide professional customer support while representing the company in the field.

Job Qualifications:

• High School Diploma or equivalent required.

• Previous experience as a Service Technician, Field Service Technician, Maintenance Technician, Refrigeration Technician, or similar role.

• Minimum of 3 years of technical troubleshooting and repair experience preferred.

• Strong mechanical troubleshooting and repair experience.

• Electrical troubleshooting experience required.

• Experience performing preventive maintenance on equipment and machinery.

• Customer-facing service experience.

• Ability to work independently and manage multiple service calls.

• Strong problem-solving and diagnostic skills.

• Excellent communication and customer service abilities.

• Basic to intermediate Microsoft Office skills, including Outlook, Word, and Excel.

• Ability to accurately document service activities and maintain service records.

• Valid driver's license and acceptable driving record.

• Eligible to work in the United States.

• Ability to travel to customer locations as required.

TRC Talent Solutions

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.