Sales Training Specialist

Job Description

Job Description

We are looking for a Sales Training Specialist to join our Home Office Team in Hopkins, MN. As the Sales Training Specialist, you will support the Learning & Development Department and our portfolio of communities by leading the development and execution of our sales training programs.

Who We Are

Timberland Partners is a premier real estate investment and management firm based in Minneapolis, MN. We’re a growing organization of over 550 professionals, overseeing 97 apartment communities across 18 states. Based in our Bloomington corporate office, our Learning & Development team is collaborative, energetic, and eager to drive results through training initiatives. We are driven by a value-based culture and promote a positive work atmosphere built on integrity and a strong work ethic.

What You’ll Be Doing

Responsibilities include, but are not limited to:

• Needs Assessment & Curriculum Development: Drive operational goals by developing and delivering training to improve the efficiency and effectiveness of the sales team. You will lead company-wide initiatives and host live training sessions.
• Targeted Coaching: Review the leasing activity of communities experiencing occupancy challenges to identify additional training opportunities, providing extra coaching and leasing resources where needed.
• Yardi CRM IQ Training & Support: Serve as the Subject Matter Expert (SME) for our Yardi CRM IQ system. You’ll assist with optimizing workflows, manage the CRM IQ Academy, and develop training resources like video tutorials and quick reference guides.
• Leasing Mentor Program Manager: Mentor, coach, recruit, and onboard new Leasing Mentors. You will partner with Community Managers to ensure smooth new-hire onboarding, design accountability metrics to track program success, and ensure the timely payment of Mentor incentives.
• Impact Tracking: Develop and implement a structured evaluation framework to track key leasing metrics, measuring the direct impact and ROI of your sales support initiatives.
• Internal Communication: Reinforce job expectations and share fun sales training opportunities and tips via announcements on the company intranet platform.
• Resource Management: Maintain an up-to-date library of support resources and learning plans to ensure effective deployment of systems and selling skills to achieve KPIs.
• Future-Forward Leasing: Maximize the utilization of AI and other automated functions to enhance leasing efforts.
• Team Support: Provide exceptional customer service to our team members, troubleshooting concerns and assisting in creating proactive action plans.

What You’ll Need

• 2+ years of Property Management experience
• Bachelor’s degree in a relevant field
• Yardi experience strongly preferred
• Sales experience strongly preferred
• Desire to learn and grow as a multi-family learning professional
• Excellent verbal and written communication skills
• Independent management and prioritization of tasks
• Proficiency in Google Suite and Microsoft Office, especially PowerPoint
• Experience with Learning Management Systems (LMS)

Why Join Us?

We’re a growing organization looking for people who want to grow with us. You’ll have hands-on opportunities to expand your responsibilities, learn new skills, and advance your career in a supportive environment.

Benefits & Perks

• Health Insurance (Company Paid Option), Dental, and Vision
• Company Paid Life Insurance
• Short Term Disability
• 401K with Company Match
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Company Paid Long Term Disability
• Rent Discount
• Paid Time Off and Paid Holidays
• Career Development Program & Advancement Opportunities
• Educational Assistance
• Verizon & Sherwin Williams Discounts
• Employee Assistance Program (EAP)
• One Company Culture: we all come from different backgrounds and bring a variety of unique experiences to the table. It is that diversity of perspectives and opinions that drive us to be better. Working together is what drives us forward!

Pay: $65,000 - $75,000 per year

Physical Demands

Work occurs in a typical office setting, with frequent exposure to the outdoors when touring apartments/communities. The job requires periodic travel to conduct in-person training sessions, attend company events, and support community operations.

This position is periodically sedentary but requires mobility. Involves sitting, walking, or standing for prolonged periods. Some repetitive motion of the hands and wrists associated with using a computer.

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