Claims Representative 1 - Department of Law

Salary: $55,629.00 Annually Location : Nashville, TN Job Type: Full-Time Non Civil Service Job Number: DOL08973 Division: Department of Law Opening Date: 10/14/2026 Closing Date: 10/28/2026 11:59 PM Central Position Description This is a Non-Civil Service position located in the Department of Law. The Claims Representative 1 will investigate and negotiate the settlement of claims involving Metropolitan Government equipment, property, or personnel. Typical Duties Investigates claims involving the Metropolitan Government equipment, property, or personnel. Locates witnesses and records statements pertaining to investigations. Prepares reports on accidents. Assembles reports for Settlement Committee and recommends payment or denial of claim with assistance of higher level personnel. Keeps information updated pertaining to claims. Works with other departments and the public. Corresponds with attorneys and insurance companies. Investigates complaints received from various agencies or the public. Minimum Qualifications Bachelor's Degree from an accredited college or university. Additional experience in Equipment, Property, or personnel claims may be considered in lieu of education (1:1 ratio) Candidates with accreditations earned in a foreign institute are encouraged to apply. Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government. Preferred Experience, Knowledge, Skills, and Abilities Proficient in methods and procedures necessary to investigate civil claims involving the Metropolitan Government Experience gathering, assembling, analyzing, and evaluating evidence or facts to arrive at a sound conclusion Prior experience working with the public We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles. Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations. Requests for ADA or other protected accommodations for the recruitment process should be directed to Department of Law at View phone number on click.appcast.io. Full-time, Civil Service positions - 10 Vacation Days per year (increasing after 5 years of service) 1 Sick Day per month 12 Paid Holidays per year Public Safety - Sworn and Civilian positions - 20 vacation days per year 3 Personal days per year 1 Sick Day per month 12 paid holidays per year Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information. Full-time, Non Civil Service positions - contact hiring department for benefits information Seasonal/Temporary positions - no benefits offered. 01 What is the highest level of education you have completed? No diploma High School Diploma or Equivalent Associate's Degree Bachelor's Degree Master's Degree Doctoral Degree 02 How many years of experience in Equipment, Property, or personnel claims do you have? No Experience One Year Two Years Three Years Four or More Years 03 Briefly describe your experience in Equipment, Property, or personnel claims? If none, please type N/A. 04 Briefly describe your experience gathering, assembling, analyzing, and evaluating evidence or facts to arrive at a sound conclusion. If none, please type N/A. 05 Briefly describe your prior experience working with the public. If none, please type N/A. 06 Briefly describe your proficiency in methods and procedures necessary to investigate civil claims involving the Metropolitan Government. If none, please type N/A. Required Question Metropolitan Government of Nashville & Davidson County