Team Leader
Loop Neighborhood
Team Leader Opportunity
Join Our Growing Team!
West Coast Convenience is the parent company of Loop Neighborhood Market, Poppy Market, and other gas brands. Headquartered in Union City, CA, we operate a growing network of convenience stores, fuel stations, and car washes across California. Founded in 1978, the company also develops real estate and owns and operates its locations.
West Coast Convenience continues to expand and is seeking customer-focused individuals who want to make an impact. We are committed to delivering high-quality, better-for-you products, and an exceptional store experience, guided by our core values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer-Centered, and Safety.
If you enjoy a fast-paced environment and are driven by service, innovation, and teamwork, we invite you to join us in redefining convenience for our customers every day.
Position Summary:
As Team Leader, you are responsible for the store's overall success in a hands-on leadership role focused on performance, operations, and customer experience.
Lead the team with strong business acumen
Drive sales and profitability across all departments
Ensure operational excellence in a fast-paced environment
Deliver a consistent, high-quality customer experience
Maintain focus on inventory, retail technology, and safety
The Team Leader sets the tone for the store by modeling our Core Values, building a strong team culture, and ensuring every shift runs efficiently and safely. We win as one, and living our brand is essential in every role.
Primary Responsibilities:
Team Leadership & Development
Hire, train, coach, and retain a strong team
Set expectations, drive accountability, and build a positive team culture
Create schedules that support the business and control labor costs
Operations Management
Oversee daily operations, cash handling, and store readiness
Maintain cleanliness, safety, and equipment functionality
Sales & Profitability
Drive sales through merchandising, availability, and service
Manage inventory, expenses, and store performance
Customer Experience
Deliver excellent service and resolve customer issues promptly
Maintain a welcoming, customer-first environment
Compliance & Safety
Follow company policies and all safety and regulatory standards
Promote a safe, secure environment for employees and customers
Perform additional duties as assigned
Requirements & Qualifications:
High school diploma or equivalent
912 months of leadership experience in retail, convenience, or a similar fast-paced environment, or equivalent education and experience
Strong leadership, communication, problem-solving, and basic math skills
Ability to multitask, adapt quickly, and manage sales, expenses, and inventory
Reliable transportation, valid driver's license, and insurance
Willingness to work flexible hours, including nights, weekends, and holidays
Motivated to contribute to a performance-driven team
Must be 21+ years of age
Physical Requirements:
The Team Leader position requires constant standing, bending and reaching with a moderate amount of manual dexterity, and frequent lifting up to 50 pounds. The Team Leader must be comfortable working in varied environments, which include outdoor areas during hot summer conditions as well as cold indoor spaces, such as walk-in freezers.
Employee Incentives:
Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
Employees that have been with us for 5+ years = 0.40 cents off a gallon of fuel
MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK
Disclaimer: The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time.
** The company reserves the right to run background checks as a condition of employment **
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