Boutique Selling Support/Beauty Advisor Talent

Hermès Artistry Talent Pool

The Omnichannel Customer Development & Client Relations Management (CDCRM) team is a newer, retail-facing team focused on customer acquisition and retention through Analytics, CRM, After Sales, Client Services, and Experience. The focus of the team is to reach new and existing clients through the sales and service ceremony, bespoke services, smart analytics, and animations all to strengthen acquisition and customer loyalty. The multifaceted team works in tandem to drive traffic to stores and provide one-of-a-kind experiences.

We are seeking enthusiastic and skilled individuals who are passionate and knowledgeable about luxury beauty. Someone who is able to communicate, comfortable with demonstrating and listens to our clients while support store sales associates in the beauty area of an Hermes boutique. We would love to hear from you! This role is individually contracted to support Hermes Boutiques during key moments and product launches.

Requirements:

• Provide exceptional consultation services to clients
• Stay up to date on beauty trends and product knowledge
• Create a welcoming and inspiring environment for clients
• Collaborate with the team to achieve sales and customer satisfaction goals
• Uphold excellent hygiene protocol
• Practices grooming standards
• Maintains visual standards for the beauty area
• Performs Demonstrations- Help guide clients with choosing colors, color swatching etc
• Manages booked appointments

What We Offer:

• Professional environment
• Competitive Hourly pay
• Schedule in advance
• Virtual Trainings during launches
• Tailored coaching and development plans
• Continued Learnings in Beauty and Fragrance