Technical Product Manager, AI Agent Platform

Role Description

Join a team at the forefront of transforming Human Capital Management through Artificial Intelligence. As a Technical Product Manager, AI Agent Platform, you will shape the platform capabilities that make it faster, safer, and easier for Dayforce teams to build intelligent agent experiences. You will work with large language models (LLMs), MCP tools, agent orchestration, APIs, evaluation frameworks, and emerging AI technologies to solve enterprise-scale challenges impacting millions of end users and thousands of customers. This is a hands-on product leadership role where you will partner closely with Engineering, Design, and Product teams to transform ambiguous AI opportunities into scalable, user-centered platform capabilities. To support collaboration with globally distributed teams, this role requires working hours aligned with Pacific Time.

Qualifications

• Proven product management experience within SaaS or enterprise software environments.
• Experience managing platform products, APIs, developer tooling, or AI-related solutions.
• Experience working with AI Agents, LLMs, MCP, agent orchestration frameworks, AI evaluation methods, or similar technologies.
• Experience with HCM domains and workflows, or experience building AI platforms within enterprise SaaS organizations.
• Ability to manage highly technical products while maintaining strong customer and user focus.
• Hands-on approach with experience prototyping, testing APIs, leveraging AI-assisted development tools, and writing technical specifications.
• Strong collaboration skills across engineering, design, security, legal, data science, and commercial teams.
• Ability to translate complex technical concepts into clear customer value and actionable product requirements.
• Experience working in Agile product development environments.
• Strong communication, prioritization, and stakeholder management skills.

Requirements

• Lead the product strategy and roadmap for AI Agent Platform capabilities that accelerate AI-powered product development across Dayforce.
• Partner closely with engineers, designers, architects, and feature product managers to deliver scalable and intuitive platform experiences.
• Define and evolve capabilities for LLM-powered agents, MCP tools, agent orchestration, API interoperability, governance, observability, safety, and reliability.
• Solve enterprise-scale platform challenges while balancing innovation, security, compliance, performance, and customer trust.
• Gather feedback from customers, users, developers, and internal teams to identify platform needs and continuously improve experiences.
• Prototype, test, and validate new concepts through lightweight experimentation, workflows, APIs, and AI-assisted development tools.
• Present recommendations, demos, and product insights to stakeholders and leadership teams.
• Support Dayforce AI Agent interoperability initiatives by enabling platform patterns, APIs, and integrations that facilitate agent-based capabilities.
• Drive prioritization decisions based on customer value, technical feasibility, and strategic objectives.
• Collaborate across Product, Engineering, Security, Data Science, Legal, and Go-to-Market teams to ensure successful delivery.

Benefits

• Medical, dental, vision, and life insurance.
• 401k plan (plus match).
• Global Employee Stock Purchase Plan.
• Unlimited Time Away From Work (in lieu of accrued vacation time).
• 10 paid US holidays.
• Up to 80 hours of paid sick time.
• 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.
• Opportunities for community impact, including volunteer days and charity initiatives.