Lead Massage Therapist

Job Description

Job Description

Lead Massage Therapist & Massage Department Manager

Evergreen Spa | Lead the Future of Luxury Wellness

Are you ready to take the next step in your career? Evergreen Spa is seeking an experienced, passionate, and driven Lead Massage Therapist & Massage Department Manager to lead and oversee our entire massage division.

This is far more than a massage therapy position—it's a leadership opportunity. We're looking for someone who wants to take complete ownership of our massage department, establish the highest standards of care, build systems that ensure operational excellence, and create an exceptional experience for every guest.

As the leader of this department, you will be responsible for both delivering outstanding massage treatments and managing the day-to-day operations of the massage program.

Key Responsibilities

As the Massage Department Manager, you will be responsible for:

• Delivering exceptional massage treatments to our guests.
• Overseeing all massage scheduling and therapist coordination, ensuring appointments are managed efficiently and guest needs are met.
• Managing the daily operations of the massage department and ensuring seamless execution of services.
• Training, mentoring, coaching, and developing massage therapists to maintain Evergreen Spa's luxury service standards.
• Creating, implementing, and continuously refining massage protocols, treatment standards, and operational procedures.
• Managing massage inventory, supplies, linens, and treatment room readiness to ensure the department is always fully stocked and operational.
• Monitoring guest satisfaction and implementing improvements to continuously elevate the massage experience.
• Working closely with spa leadership to grow and expand the massage department.
• Maintaining accountability, organization, and consistency throughout all massage operations.

When you are not scheduled with massage appointments, you will remain an active part of the spa's daily operations by assisting at the Front Desk, welcoming guests, supporting reception, answering phones, and ensuring every guest receives an exceptional luxury experience.

Schedule

This is a full-time leadership position , with a standard schedule of Monday through Friday, 9:00 AM – 5:00 PM .

As the Massage Department Manager, you will also be expected to remain available by phone outside of scheduled hours to support your team, answer operational questions, and address any urgent matters that may arise. As the leader of the massage department, your role is to ensure the department operates smoothly and maintains Evergreen Spa's exceptional standards at all times.

Compensation

We believe leadership should be rewarded.

• 50% commission on every massage service you personally perform.
• $30.00 per hour for all non-treatment hours spent managing operations, supporting Front Desk responsibilities, and overseeing the massage department.

This unique compensation structure allows you to maximize your earning potential while being compensated for your leadership and operational responsibilities.

Who We're Looking For

The ideal candidate is:

• A licensed Massage Therapist with exceptional hands-on skills.
• An experienced leader who enjoys building, mentoring, and managing a successful team.
• Passionate about luxury hospitality and delivering extraordinary guest experiences.
• Highly organized, detail-oriented, and accountable.
• Comfortable making decisions, solving problems, and leading by example.
• Excited to take ownership of an entire department and help shape its future.
• Committed to excellence, professionalism, and continuous improvement.

Why Evergreen Spa?

Evergreen Spa is redefining the luxury spa experience. We are building more than a spa—we are building a destination where wellness, hospitality, and exceptional service come together.

This is a rare opportunity to step into a true leadership role where your expertise, vision, and passion will directly shape the future of our massage department. If you're looking for a career—not just a job—and you're excited to lead, inspire, and make a lasting impact, we'd love to meet you.

Join Evergreen Spa and become the driving force behind an exceptional massage program that sets the standard for luxury wellness.