Virtual Customer Service Professional( work frrom home)

OverviewVirtual Customer Service Professional (virtual) - The hourly pay rate is $9.00 – $14.00 per hour, depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available.Responsibilities / Skill SetExcellent listening skills, strong English communication skills (verbal and written)Resolve concerns or complaints related to your client.No Cold Calling, No Telemarketing, inbound calls only.Able to multitask and prioritize in a fast-paced environment.Comfortable with basic computer skills including email and documents.QualificationsMust be 18+ to applyHigh school diploma or equivalencySecondary education and/or some college is preferredAble to perform basic math skillsYou'll make your own schedulesMust be able to pass a background checkMinimum 3+ months of customer service, retail, or sales experience preferredA background check is required. (client may ask for drug test)Would like to work PT or FT as a 1099 contractor from home.A Quiet home office place to work. No ambient sounds such as pets or children while working.Technical requirements: Windows Vista is not accepted at this timeTechnical RequirementsHigh speed Internet access provided by a cable or DSL providerSatellite broadband does not meet our requirementsUse of wireless and Wi-Fi "air cards" is prohibitedA dedicated, hard wired phone with no features.A computer with the following specs:Minimum Hardware: 2 Gigabytes (GB) – 80 GB IDE – Single Core 1.4 GHz – 48 x CDMinimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10J-18808-Ljbffr