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Impactful Contact Center Quality Assurance Specialist

Immersion

A leading consulting firm in Annapolis, Maryland, seeks a Contact Center Quality Assurance professional focused on providing exceptional customer service. You will ensure adherence to established standards while monitoring calls, emails, and transactions. Ideal candidates have a high school diploma and 1–3 years of contact center experience, along with strong communication and problem-solving skills. Join a collaborative team committed to operational excellence and meaningful impact. #J-18808-Ljbffr Immersion

Vacancy posted 1 day ago
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