Spa Therapist (Part-Time)

The Spa at The Mark Hotel, in partnership with Augustinus Bader, brings together the distinctive hospitality of The Mark with Augustinus Bader’s expertise in elevated wellness and spa experiences. This is an exciting opportunity to join a new chapter at one of New York’s most iconic hotels and be part of a team redefining what a luxury spa experience can be.

Overview:

The Part-Time Therapist delivers exceptional, personalized treatments and provides a warm and professional experience for every guest. This role is ideal for an experienced therapist who is passionate about delivering high-quality service and becoming a valued member of the spa team.

Key Responsibilities

• Deliver high-quality treatments in accordance with spa protocols and standards.
• Conduct client consultations and tailor treatments to individual needs.
• Maintain strong knowledge of treatments, products, and spa protocols.
• Maintain accurate client records.
• Follow all health, safety, sanitation, and treatment procedures.
• Maintain clean, organized, and prepared treatment rooms.
• Communicate effectively with reception and management.
• Recommend appropriate treatments and products when appropriate.
• Participate in required training and professional development.
• Support the overall operation of the spa as needed.

Client Experience

• Create a warm, professional, and personalized experience for every guest.
• Establish strong client relationships and encourage repeat visits.
• Listen carefully to client needs and adapt treatments accordingly.
• Address client questions and concerns professionally.

Team & Operations

• Work collaboratively with therapists, reception, and management.
• Arrive prepared and on time for all scheduled appointments.
• Maintain treatment rooms and shared spaces to the highest standards.
• Follow all spa policies, procedures, and service standards.
• Contribute to a positive and supportive team environment.

Qualifications & Experience

• Relevant professional certification/licensure required for services performed.
• Previous experience in a professional spa, wellness, hospitality, or comparable environment preferred.
• Strong technical and interpersonal skills.
• Excellent client service and communication skills.
• Professional, warm, and polished demeanor.
• Strong attention to detail.
• Commitment to cleanliness, safety, and service excellence.
• Ability to work a flexible schedule, including evenings and weekends as required.

What Success Looks Like

• Provides consistently excellent treatments and guest experiences.
• Builds strong client relationships.
• Maintains high standards of professionalism and cleanliness.
• Is a reliable and collaborative member of the spa team.