Customer Service Rep (01516) - 4167 ST PETERS PARKWAY

Store Customer Service Rep

Join our dynamic team as a Customer Service Representative at our St Charles location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service at our 4167 ST PETERS PARKWAY store. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence.

Responsibilities include:

• Greet customers warmly and assist them with their orders, both in-person and over the phone
• Process customer transactions accurately and efficiently using our point-of-sale system
• Prepare and assemble food items, including making pizzas, according to company standards
• Maintain a clean and organized work environment, adhering to food safety and hygiene protocols
• Handle cash and credit card transactions with precision and integrity
• Respond to customer inquiries, concerns, and special requests in a professional and friendly manner
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with inventory management and restocking supplies as needed
• Adapt to changing priorities and multitask effectively in a fast-paced environment
• Promote special offers and upsell products when appropriate

Qualifications include:

• Excellent customer service skills with a friendly and positive attitude
• Strong verbal communication abilities
• Capability to follow directions and adhere to company policies and procedures
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for handling cash transactions accurately
• Ability to multitask and prioritize in a fast-paced setting
• Attention to detail in food preparation and order accuracy
• Physical stamina to stand for extended periods and lift up to 25 lbs
• Basic computer skills for operating point-of-sale systems
• Time management skills to ensure efficient service
• Team-oriented mindset with a willingness to support colleagues
• Food service industry knowledge, particularly in pizza preparation (preferred)
• High school diploma or equivalent (preferred)

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.