Assistant Manager

Poke House Position

The ideal Poke House candidate will:

• Be a reliable, energetic, and motivated individual
• Have a cheerful, friendly, and enthusiastic attitude and display a positive approach to all assignments
• Love to help and serve customers and possess exceptional customer service skills
• Have the ability to lead a team and maintain positive working relationships with all team members
• Have the ability to maintain a professional appearance at all times
• Be able to adapt to a fast-paced work environment with changing customer volume levels
• Have the ability to speak clearly, listen attentively, and follow instructions
• Have a complete understanding of all Poke House rules and regulations

Expectations & Responsibilities:

• Ability to handle conflict
• Ability to work a rotating schedule as needed
• Ability to cover shifts due to call-offs
• Ability to remain calm under pressure and stressful situations
• Make and publish schedules every week
• Conduct and send Weekly Reports to the Regional Manager regarding sales, labor, and progress of the store
• Oversee employee training, and, when necessary, termination of employees with the guidance of the Regional Manager.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Conduct product quality checks by taste testing and inspecting food to ensure the quality of food is consistent and up to standards
• Maintain a professional restaurant image such as proper staff presentation and appearance standards.
• Assist in vendor and inventory ordering of products.
• Ensure a positive guest experience.
• Assist Store Manager with completing employee quarterly performance evaluations
• Announce operational and procedural changes
• Assist Store Manager in conducting monthly store meetings

Requirements:

• At least 1 year of restaurant management experience (References will be requested)
• At least 21 years of age (Assistant Manager)
• Commit to working at least 5 days a week | Full Time (80 hours per pay period) + overtime if needed
• Be able to communicate in the primary language(s) of the work location
• Manager Serv Safe certification paid for by Poke House (Within 90 days of employment)
• Open and flexible availability (variable hours/days, including nights, weekends, and holidays, as needed)
• Physical requirements: Long periods of standing, walking, and lifting (up to 25 lbs)

Poke House Perks:

• Competitive Compensation
• Annual Raises
• Flexible Scheduling
• Employee Meal Program
• Referral Bonuses
• We promote from within | All Corporate employees were promoted from in-store positions!

Job Type: Full-time

Work schedule:

• 8 hour shift
• Weekend availability
• Monday to Friday
• Day shift
• Night shift

Supplemental pay:

• Tips
• Bonus pay

Benefits:

• Flexible schedule
• 401(k)
• Referral program
• Employee discount
• Paid training
• Health insurance
• Dental insurance