Floating Personal Banker II

Personal Bankers at UMB Personal Bankers are experts at building customer relationships and recommending and selling products and services. They use product knowledge in every interaction to identify needs and offer financial solutions that help customers secure their well‑being while making banking easy. UMB’s branches offer many opportunities to expand your financial education and grow your career in consumer banking. We believe questions nurture conversations, leading the way to meaningful financial recommendations for our customers. Relationship banking is not a one‑size‑fits‑all approach; we differentiate ourselves by delivering an unparalleled customer experience. Just as you’ll play an important role in achieving UMB’s business objectives, we’re committed to helping you achieve your own goals. As a Personal Banker you’ll receive extensive training on UMB’s products and services, the sales process, and offering financial solutions. You can also expect to work closely with UMB leaders, learning from their mentorship and expertise. How You Will Spend Your Time Asking personalized questions to convert every customer interaction into an opportunity to learn more about their financial goals and connect them to solutions that meet their needs Individually creating and managing a successful loan pipeline with strong closing conversions by focusing time and efforts on prospecting and cross‑selling home equity loans and lines of credit, unsecured personal loans, auto loans and mortgage referrals Creating sales opportunities and growing UMB's customer base by applying keen product knowledge to source consumer lending opportunities through networking, customer conversations, business development, and proactive sourcing Learning processes like transactions, managing a cash drawer and completing bank documentation that you consistently perform according to industry and legal standards Challenging your daily key performance metrics to elevate personal goals, while balancing competing priorities and providing the unparalleled customer experience Other duties as assigned We’re excited to talk to you if HS diploma or equivalent Two years of retail banking sales experience or other relevant experience Reliable transportation and ability to work branch hours, including weekends and some evenings – this position will require regular travel to our various branches within the Denver market and surrounding areas (mileage reimbursement provided) Ability to obtain an NMLS registration within 90 days Ability to learn products, services and procedures quickly and accurately Basic math skills and ability to problem‑solve while operating within established risk parameters/tolerances Demonstrated ability to make personal connections, engage and educate customers, ask open‑ended questions and listen to establish trust and build lasting relationships Strong business development capabilities for proactively growing your own personal book of business by successfully using campaign offers, prospecting leads and service‑to‑sales conversations as well as leveraging centers of influence for referrals Thrives in a high‑energy, sales‑driven team, and leverages daily coaching and feedback to polish sales outcomes Expert product knowledge and conversation skills to build upon customers’ needs and make a true difference in their financial lives Communicates in a compelling manner, projects a positive image, and enjoys solving problems and creating positive outcomes Demonstrates attention to detail whether completing documents or explaining features and benefits Enjoys coaching others as a sales mentor Bonus points if College degree or military equivalent (strongly preferred) Bilingual Target Pay $23-24/hr Compensation Range $32,640.00 - $71,920.00 UMB offers competitive and varied benefits to eligible associates, such as paid time off, 401(k) matching, annual incentive pay, paid holidays, a comprehensive company‑sponsored benefit plan including medical, dental, vision and other insurance coverage, health savings, flexible spending and dependent care accounts, adoption assistance, an employee assistance program, fitness reimbursement, tuition reimbursement, an associate wellbeing program, an associate emergency fund and various associate banking benefits. Benefit offerings and eligibility requirements vary. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state or local law. If you need accommodation for any part of the employment process because of a disability, please send an e‑mail to View email address on click.appcast.io to let us know the nature of your request. #J-18808-Ljbffr UMB Bank