Clinical Assistant- Office Support Services- Full Time

Join Our Team As a Clinical Assistant! Position Details: - Schedule: 40 hours a week - Shift:8-5 - Days: Monday through Friday - Covers departments in Big Flats, Owego, Southport, Waverly - Pay: 17.40 - $25.66 - Up to a $5,000 sign on bonus - Mileage reimbursement Position Summary: Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by performing routine duties in caring for patients. Education, License, Certification: High School Diploma or equivalent. Experience: Knowledge of medical terminology, ability to communicate and excellent customer service skills a must. Must be dependable, professional, flexible and able to multi‐task. Essential Functions: - Interviews patient to obtain medical history. - Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patient’s medical record. - Assists provider during exam and treatment. - Directs patient to examination room and prepares patient for examination and treatment. - Performs liaison duties between patients, Providers, hospital staff, etc. - Process ancillary reports and all other patient results to the provider for review and assists with patient communication. - Responsible for greeting patients and updating various pertinent information into the patient’s medical record. - Routes patient after exam to proper area for visit completion. - May be required to do phlebotomy. - May perform high level disinfection, based on departmental equipment Other Duties: - Answers telephones and schedules patient appointments. - Takes messages of a medical nature (requests for prescription refills, test results, etc). - Performs other clerical functions as necessary. - Exhibits good telephone etiquette. - Quotes patient self‐pay balances at time of scheduling. - Informs patients of their financial obligations. - Directs patients to the patient representative for assistance with their account. - Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines. - Assists in maintaining appropriate level of supplies. - Attends and participates in Department meetings, along with contributing to department/office goals. - Become familiar with ICD‐9 and CPT coding. - Cleans, stocks, and prepares exam rooms. - Coordinate patient appointments for X‐ray, CT scans, Physical Therapy, etc. as ordered by the providers. - Assists with obtaining and processing referral and pre‐certification requirements. - Maintains confidentiality, respect and consideration of patients and others. - Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks. - Maintains equipment according to manufacturer guidelines and clinic policies and procedures. - Performs and documents quality control on equipment as required. Updated 8.20.25