Specialist I

We are Addition Financial, a member-owned, not-for-profit financial cooperative, offering comprehensive financial solutions that help members achieve their financial goals. Shareholder profits don't drive us and never have. Since 1937, we've been on a mission to bring financial success and education to everyone and make a positive impact in the lives of our members and the communities we serve. And we want your help to make that happen. We're looking for people who not only want to do meaningful, challenging work, but who also have a heart for service. If this sounds like you, keep reading and we'll dive into the specifics!

Summary:

We are seeking a highly motivated and detail-oriented Specialist I to join our Residential Lending team. This role is responsible for originating and processing mortgage loans, performing upfront underwriting assessments, and ensuring an exceptional experience for our members. The ideal candidate will possess strong technical proficiency in Loan Origination Systems (LOS) and Microsoft Office Suite, along with foundational experience in residential real estate lending.

Essential Duties and Responsibilities:

Originating Loans:

• Proactively engage with prospective borrowers to assess their financial needs.
• Evaluate eligibility and recommend mortgage products that align with member goals.
• Guide members through the loan application process, ensuring regulatory and policy compliance.
• Clearly explain complex mortgage terms and rate structures in a member-friendly manner.

Processing Loans:

• Collect and verify the required documentation to complete loan files.
• Work with members to gather financial information, credit data, and paperwork.
• Submit accurate, complete loan packages for underwriting.
• Provide timely updates to members and address inquiries regarding their loan status.

Upfront Underwriting Preparation:

• Conduct preliminary underwriting assessments to identify potential issues and ensure loan applications meet underwriting guidelines.
• Collaborate with underwriters to resolve discrepancies and improve the efficiency of the underwriting process.

Technical Abilities:

• Operate LOS platforms effectively to streamline loan origination and processing.
• Demonstrate proficiency in Microsoft Word, Excel, and PowerPoint for documentation and communication tasks.

Member Experience:

• Maintain professionalism, empathy, and responsiveness throughout the mortgage process.
• Address member questions and concerns promptly and effectively.

Residential Real Estate Experience:

• Apply a foundational understanding of the residential real estate market, including property values, market trends, and relevant regulations (e.g., Reg B and Reg Z).
• Use industry knowledge to recommend customized mortgage solutions.

Other duties as assigned.

Requirements

Education:

• High school diploma (or equivalent). Equivalent education/experience may be considered
• Associate degree in finance, business, or related field (preferred).

Experience:

• One year or less Residential Real Estate Experience.
• Minimal experience in originating and processing mortgage loans.
  Technical proficiency in LOS and Microsoft Suite.

Certifications:

• NMLS ID/ license or the ability to obtain one.

Additional Requirements

• General understanding of credit union operations, including workflow, legal requirements, and work prioritization.
• Strong interpersonal skills with the ability to maintain confidentiality, professionalism, and tact.
• Ability to follow oral and written instructions and deal with routine standardized problems.
• Proficient in using modern word-processing software.
• Self-motivated, dependable, and capable of working both independently and collaboratively.
• Excellent interpersonal and communication skills.
• Detail-oriented with strong organizational abilities.

Other characteristics of the position:

Physical Demands:

• Sitting for long periods at a time.
• Regularly required to talk or listen.
• Occasional lifting of office supplies up to 20 lbs.
• Vision abilities including close vision and ability to adjust focus.

Mental Demands:

• Must understand and follow a set of clear oral and/or written procedures without deviation.
• Performs repetitive routine tasks.
• Withstand moderate amounts of stress.
• Must adhere to a provided work schedule to meet a set of qualitative production standards.
• Perform tasks that vary little from day to day.
• Implements others’ decisions/procedures with little judgment required.
• Relay information orally

Working with Us:

We are continually recognized as a top employer because we understand people like you want more out of your career. Like making a difference in people’s lives and in the community. Being part of a team that supports each other. Feeling good about the time you spend at work each day. And being able to balance your life while also earning a competitive base salary and benefits, including:

• 401k with matching contribution up to 6% of base salary
• Comprehensive medical, dental and vision coverage from leading insurance providers
• Continuing education and tuition reimbursement
• Generous vacation and sick pay
• Paid parental leave and volunteer time off
• Major holidays off including Federal holidays that many other industries do not observe
• Credit union benefits including reduced consumer/mortgage loan rates, free checks, and other financial services discounts

At Addition Financial, we accept you for who you are. We are an equal opportunity employer and do not discriminate based on race, color, creed, religion, national origin, sex, marital status, age, protected veteran status, or disability/handicap with regards to recruitment, selection, placement, promotion, wages, benefits, and any other areas of employment. Personal perspectives and beliefs are what help our team members, and our company grow, and we seek to nurture that inclusiveness. We welcome our team members’ diverse viewpoints and work together so that everyone’s voices are heard. So, if you are ready to take your career to the next level, Count Us In

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


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