IT Support & Office Operations Specialist - Full-Time | On-Site

IT Support & Office Operations Specialist - Full-Time | On-Site Dallas, United States | Posted on 09/28/2026 Work Experience Experience in IT support,systems administration, or a related technical role State/Province Texas Country United States Job Description Looking for a role where no two days are exactlyalike? The Staff Pad is excited to partner with a fast-growing cloud consultingcompany in Dallas, TX to hire an IT Support & Office Operations Specialistto serve as a key resource for its Dallas Solution Delivery Center This is more than a traditional IT support position.You'll work across IT, office operations, recruiting, training, and executivesupport, giving you broad exposure to the business and the opportunity to makea visible impact You'll support employees and contractors across theU.S., collaborate with teams in Dallas and France, assist everyone from newhires to leadership, and handle a wide range of projects and day-to-day needs This opportunity is ideal for a resourceful,organized, and adaptable professional who enjoys variety, takes initiative, andis comfortable working across different areas of a growing organization Schedule: Full-Time | On-Site, Monday–Friday |Occasional evening and weekend support as needed What You'll Do IT Support & Technology Operations Serveas the primary IT support contact for on-site and remote employees andcontractors across the U.S Troubleshootend-user technology issues and coordinate escalations with the IT teams inFrance and the Americas Managethe laptop lifecycle, including equipment preparation, deployment,shipping, returns, recycling, and asset tracking CoordinateIT onboarding and offboarding, ensuring new hires have the equipment,system access, and technology they need from day one Providehands-on support for network equipment, conference rooms, Teams meetings,presentations, and technology used for leadership and client meetings Supportbusiness applications and platforms including Kantata, Jira, Power BI, andMicrosoft Fabric, coordinating with internal administrators and externalsupport teams as needed MaintainIT documentation, asset inventories, and processes while supporting SOC 2security and compliance requirements Provide on-site IT support, including equipmentchecks, restarts, cabling, and vendor coordination Coordinate internet and IT vendor access withbuilding management Office Operations Serveas the primary point of contact for building management, facilities,access badges, keys, vendors, and office-related requests Overseeday-to-day office operations, equipment, workspace setup, and vendorcoordination Coordinateoffice onboarding for new employees, including workspace preparation,building access, equipment, and orientation Partnerwith administrative teams in France to coordinate employee onboarding,offboarding, equipment, and access needs Helpmaintain a secure, organized, and welcoming office environment Supportthe recruiting process from candidate sourcing and communication throughinterview coordination and offers Partnerwith hiring managers to keep candidates informed and the hiring processmoving efficiently Coordinateand proctor candidate assessments covering areas such as Excel, SQL, XML,AI, critical thinking, and problem-solving Maintaincareers page content and support recruiting-related initiatives CoordinateDayforce training for consultants, including scheduling, enrollment,certification tracking, and related administration SupportEnforce University, the company's internal training program, includingcourse coordination, materials, and consultant development Maintainthe accuracy and integrity of employee and client training data Executive Support & Special Projects Provideexecutive support to Dallas leadership, including meeting coordination,correspondence, status updates, research, and special projects Serveas a trusted resource for the CEO and leadership team, helping withtime-sensitive requests, research, problem-solving, analysis, and specialprojects Takeownership of cross-functional projects and provide support wherever thebusiness needs it Knowledge & Internal Operations Buildand maintain internal knowledge resources and process documentation inSharePoint Maintaincompany website content in Wix, including job postings, news, and pageupdates Supportinternal projects and initiatives across the organization Staycurrent on relevant technology, tools, and industry developments What We Are Looking For We're looking for a versatile professional with astrong technical foundation, excellent organizational skills, and acustomer-focused approach. You do not need experience with every system listedbelow — experience with similar tools and the ability to learn new systems arehighly valued. Core Qualifications Bachelor'sdegree in MIS, Computer Science, Business, or a related field preferred;equivalent professional experience will be considered Experiencein IT support, help desk, systems administration, or a related technicalrole Hands-onexperience supporting Windows laptops and Microsoft 365 users Basicnetworking and troubleshooting knowledge Strongproblem-solving and critical-thinking skills Abilityto manage multiple priorities, meet deadlines, and work independently Strongwritten and verbal communication skills Customer-servicemindset with the ability to support both technical and non-technical users Highlevel of integrity and discretion when handling confidential employee,client, and executive information Proficiencywith Microsoft Office and familiarity with SharePoint Preferred Experience Jira,GLPI, or similar ticketing systems Kantata/Mavenlinkor other professional services platforms PowerBI, SQL, XML, or Microsoft Fabric Dayforceor another HCM platform Wixor another website content management system SOC2 or similar security and compliance frameworks Experiencesupporting remote users through phone, Teams, screen sharing, or othervirtual tools What Will Make You Successful Youenjoy variety and are comfortable wearing multiple hats Youlearn new technology, applications, and processes quickly Youtake initiative and look for solutions rather than waiting to be told whatto do Youcan balance competing priorities while maintaining strong attention todetail Youenjoy helping people and being a dependable resource for employees andleadership Youwork well independently while collaborating effectively with teams acrossthe U.S. and France Youare organized, resilient, adaptable, and comfortable working in a fast-paced environment Youbring a positive, solutions-oriented "can-do" attitude Youtake ownership of your work and follow tasks through to completion WhyThis Opportunity If you’re a versatile, proactiveprofessional who enjoys variety and making an impact, this role offers thechance to expand your skills, work across multiple areas of the business, andgrow with a fast-moving organization Bring your initiative, curiosity, andcan-do attitude — and make a difference from day one. #J-18808-Ljbffr Zohorecruit