Technical Solutions Engineer

Job Description

Job Description

The Technical Solutions Engineer is a hands-on technical role responsible for developing, supporting, and improving technology and business solutions that enable Clark Pacific’s business outcomes. This person works with IT team members, business groups, and vendors to help translate business needs into practical, secure, and maintainable technical solutions. This role contributes to application development, system integrations, reporting, data management, automation, and emerging AI-enabled solutions under the guidance of senior technical resources and IT leadership.

Competitive Compensation Range: $47.16/hr. to $53.85/hr. depending on experience

Essential Duties and Responsibilities

*Reasonable accommodation may be provided to enable qualified individuals to perform the essential functions.

• Exercise a high level of professionalism and confidentiality when working with staff, projects, and proprietary information.
• Develop, test, maintain, and support business applications and technical solutions.
• Understand and extrapolate business needs and workflows and identify and recommend improved business processes and tools.
• Build and maintain reusable services, APIs, scripts, and libraries that support business systems and integrations.
• Build AI agents and/or other tools under the direction of the Senior Technical Solutions Engineer
• Assist with the development and maintenance of data pipelines used to collect, transform, and store business data.
• Support data models, reports, dashboards, and analytics solutions used by business teams.
• Collaborate with IT and business stakeholders to support automation, AI-enabled tools, and workflow improvements.
• Troubleshoot and resolve application and performance issues.
• Administer relational and non-relational databases
• Provide input on effort, technical complexity, and risks for assigned work and project planning.
• Other duties as assigned.

Key Interfaces

• Internal
  • CIO
  • IT Department
  • Clark Pacific Business Teams
• External
  • Technology Vendors

Key Metrics and Deliverables

• Timeliness: Respond to business requests and questions within 24 hours. Provide weekly feedback on projects assigned. Maintain 80% adherence to schedule timelines.
• Delivery: Solutions delivered on schedule with clear business value.
• Quality: 90% achievement of quality goals.
• Adoption: Business teams actively using and benefit from delivered solutions.
• Policy / Procedures : 90% adherence to established IT policy and procedures including technology, security, network standards

Skills and Abilities

• Strong problem-solving mindset with the ability to understand business challenges and help develop practical technical solutions.
• Working knowledge of current technology tools, platforms, and development practices.
• Excellent communication skills; able to explain complex technical topics in plain language.
• Strong ownership, accountability, and ability to complete assigned work with appropriate direction.
• Ability to balance timely delivery with maintainability, security, and supportability.
• Technical skills in software development, database administration, business intelligence, artificial intelligence tools, and systems integration.
• Able to exercise appropriate discretion when handling confidential and/or sensitive information.

Work Environment

• Primary work environments include Clark Pacific offices and manufacturing facilities.
• There will be periodic exposure to manufacturing environments which may present hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery.
• There will be periodic exposure to outside weather conditions, including extreme cold and extreme heat, wet and/or humid environments.

Physical Demands

• Frequent: Sitting at desk, utilizing computers and phones, standing and walking
• Periodic: Repetitive foot, leg, hand, arm, shoulder, and torso movements
• Occasional: Business travel (10%). Bending squatting, stooping, reaching, pushing, pulling, and lifting

Experience and Education

• Bachelor’s degree in computer science or equivalent required.
• 4+ years’ experience in application development, database administration, data integrations, or related technical work in business environments.
• Hands-on experience with one or more common programming languages, such as Python, JavaScript, .NET, C#, or VB.NET, is required.
• Experience working with relational databases, including Microsoft SQL Server or MySQL, is required.
• Experience supporting or maintaining system integrations using APIs, file transfers, or event-based processes.
• Experience using, extending, and configuring the Microsoft Productivity Stack (Teams, SharePoint, Office 365, Power Apps, Power Automate and Power BI, Copilot) is required.
• Practical experience with data pipelines, analytics tools, AI-enabled tools, or automation solutions is preferred.
• Working understanding of cloud platforms, Azure preferred, including compute, storage, and security concepts.
• Experience with construction tools including Autodesk Construction Cloud,
• Tekla, Viewpoint, Bluebeam and other applications used in manufacturing and construction are strongly preferred.

Core Values:

Determination: Meet challenges head on!
Innovation: Always look for better!
Well-Being: Seek the success, health and happiness of all!

Benefits:

• Competitive compensation, paid on a weekly basis.
• Health, Dental and Vision Insurance with the options of using Kaiser and VSP for vision!
• Medical FSA
• Dependent Care FSA
• Employer paid life insurance provided by Clark Pacific
• Voluntary ancillary benefits such as Critical Illness, Accident Insurance, and Whole Life Insurance.
• 401(k) matching 100% of the first 3%, then 50% of the next 2%.

Benefits subject to waiting period.