All Shifts Operations Manager
$96.2k - $151.4kMSD Malaysia
Job Overview Job Description This requisition is for both day shift and night shift positions. This position is for a manufacturing leadership role as Operations Manager supporting the commercial-scale manufacture of vaccines and therapeutics at the Durham, NC site. The individual in this role must provide direction, coaching, and technical expertise to operations personnel responsible for the manufacturing processes. This individual must actively manage their assigned team to reliably support customer demand, including hiring as needed, employee development, routine 1:1 meetings and coaching, recognition, and performance management. Additionally, they must become proficient in the use of manufacturing systems and knowledgeable of site procedures in order to resolve process/equipment issues, minimize downtime, and ensure product quality. Responsibilities Employee Development / People Management Develop, motivate, and manage a team to ensure reliable manufacturing process execution Assign yearly performance objectives for the team in alignment with department and site goals Provide regular feedback and coaching to employees on work performance Provide leadership to the team as needed based on the team’s capabilities and maturity Ensure on time approval of payroll activities using site approved software like ADP. Process Execution / Continuous Improvement Provide a leadership presence on the manufacturing floor Champion standard work to drive consistent use of best practices across teams Regularly help the team troubleshoot issues to minimize downtime and maintain product quality Identify opportunities to improve the process (e.g. cycle times, ease of execution, reliability) Support work as needed to implement improvements (e.g. scheduling, staffing, protocol execution) Coach team members in executing smaller improvement projects in their operational area Represent Operations on project teams as needed Communication Lead and support daily (Tier) meetings to facilitate flow of information up/down through the organization Hold regular team meetings to cascade information and collect team feedback Provide clear consistent communication from shift to shift Escalate issues as needed to ensure the right support/awareness is given to issues as they arise Serve as an Subject Matter Expert (SME) during tours to provide area/process overview information to visitors/auditors upon request Quality & Safety Compliance Foster strong safety culture on the team through actions, coaching, and prioritization Coach individuals when reporting safety issues and completing corrective/preventative actions Drive culture of compliance through actions, consistent quality-driven decision making, and coaching of the team (e.g. documentation, housekeeping, area 5S, etc.) Participate in safety/regulatory audits (i.e. tours, topic discussion) Financial Coach the team to ensure SAP transaction completion is timely and accurate Manage team staffing and overtime to support customer demand while meeting budget targets Recognize opportunities for cost savings and communicates them for potential project chartering Education Minimum Requirement: High School Diploma/GED required Required Experience and Skills Minimum six (6) years of experience in a manufacturing, technical, support, or Military role or at least four (4) years of experience in a manufacturing, technical, support, or Military role with a Bachelor’s degree in Life Science or Engineering. Must be willing to work a rotating shift schedule including but not limited to: 2-3-3 rotation x 12.5 hr shifts (example 6:00AM to 6:30PM or 6:00PM – 6:30 AM). Note that this schedule does include working alternating weekends and holidays 4 day x 10.5 hr shifts with rotating weekend coverage. Note that this schedule does include working alternating weekends and holidays. 5 day x 8.5 hr shifts. Note that this schedule does include working holidays with weekend coverage required based on business needs. Ability to qualify and maintain gowning requirements to enter classified areas in the manufacturing area to provide shopfloor support Demonstrated ability to lead a team (i.e. experience leading directly as a supervisor/coach or indirectly as part of a project or through routine process execution) Ability to manage multiple priorities and coordinate people/resources to meet a production schedule Strong interpersonal, communication, and problem-solving skills Preferred Experience and Skills Previous supervisory experience Experience in a Good Manufacturing Practice (GMP)-regulated manufacturing environment Experience using electronic manufacturing systems (e.g. PAS-X, SAP, Delta-V, etc.) Experience interacting with regulatory auditors as part of area tours and/or topic discussion Lean Six Sigma certification #MSJR Preferred Skills Adaptability, Aseptic Manufacturing, cGMP Compliance, Data Analysis, Employee Performance Standards, Interpersonal Relationships, Inventory Management, Manufacturing Quality Control, Operational Excellence, Packaging Operations, People Leadership, Process Engineering, Process Improvements, Production Scheduling, Sterile Filling Employment Details Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: No Travel Required Flexible Work Arrangements: Not Applicable Shift: 1st - Day, 2nd - Evening, 3rd - Night Valid Driving License: No Hazardous Material(s): N/A Job Posting End Date: 08/22/2026 The application deadline for this position is stated on this posting. Benefits We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. Salary and Compensation The salary range for this role is $96,200.00 - $151,400.00 The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. Diversity & Inclusion Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts. #J-18808-Ljbffr MSD Malaysia
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