Inside Sales Manager

About Us

For nearly 50 years, Teacher Created Materials has made teaching more effective and learning more engaging. We publish PreK-12 instructional programs across all core content areas, along with award-winning educational trade books, professional development resources, and professional learning services.

At Teacher Created Materials, we are passionate about creating innovative educational materials that support children wherever learning happens. Our products are created by teachers for teachers and are trusted by educators around the world.
The Opportunity
The Inside Sales Manager is responsible for building, leading, coaching, and developing a new team of Inside Sales Consultants focused on driving revenue growth, expanding customer relationships, and increasing market penetration across assigned territories. This role is accountable for achieving team sales objectives through effective leadership, performance management, pipeline development, forecasting, and execution of TCM's sales strategy.

What You'll Do

Leadership and Team Development

• Recruit, onboard, train, coach, and develop a team of Inside Sales Consultants.
• Establish a high-performance culture focused on accountability, customer success, continuous improvement, and achievement of sales goals.
• Conduct regular one-on-one coaching sessions, team meetings, call reviews, and performance evaluations.
• Develop individualized coaching and development plans to enhance sales effectiveness and career growth.
• Reinforce consultative selling methodologies, territory management best practices, and customer engagement strategies.
• Recognize and reward high performance while proactively addressing performance gaps.

Sales Performance and Revenue Growth

• Lead the team in achieving or exceeding revenue, pipeline, activity, and customer engagement goals.
• Monitor and manage sales performance through established KPIs, dashboards, and reporting tools.
• Drive pipeline creation and opportunity progression through effective prospecting, account planning, and territory management.
• Ensure consistent execution of outbound sales activities, customer follow-up, and opportunity management.
• Partner with consultants on strategic opportunities and high-value accounts to support successful outcomes.
• Analyze territory performance and recommend adjustments to improve productivity and growth.

Sales Operations and Forecasting

• Manage sales forecasting processes and provide accurate revenue projections to leadership.
• Ensure consistent CRM utilization, data integrity, opportunity management, and sales reporting.
• Develop and monitor sales activity metrics, pipeline health, conversion rates, and forecast accuracy.
• Identify trends, risks, and opportunities within the business and implement action plans accordingly.
• Utilize data and analytics to drive decision-making and improve team effectiveness.

Customer and Market Engagement

• Maintain a strong understanding of educational trends, instructional priorities, funding opportunities, and market dynamics.
• Support consultants in developing relationships with district administrators, curriculum leaders, instructional coaches, and other decision-makers.
• Assist in the development and execution of strategic account plans for key customers and growth opportunities.
• Collaborate with Marketing on lead generation campaigns, customer outreach initiatives, and promotional programs.

Cross-Functional Leadership

• Collaborate with Sales Leadership to establish goals, priorities, and performance expectations.
• Provide market feedback and customer insights to Product Management, Marketing, and Executive Leadership.
• Support organizational initiatives, product launches, and sales enablement programs.
• Foster strong collaboration across departments to drive customer satisfaction and business growth.

What You'll Bring

• 5+ years of successful sales experience, preferably in education materials, EdTech, publishing, or related industries.
• 2+ years of sales leadership, coaching, or team management experience.
• Demonstrated success achieving revenue goals and leading high-performing sales teams.
• Bachelor's degree required.
• Experience with CRM platforms, sales analytics, forecasting, and pipeline management.
• Strong virtual selling and coaching experience.
• Flexible with time zones
• Ability to travel up to 10-20% for team meetings, customer events, conferences, and training.

Bonus Points If...

• You have 2+ years of inside sales experience
• You have 2+ years of inside sales management
• You've launched an inside sales team
• You've sold across a broad portfolio of products
• You have experience in hiring
• You have experience in developing and coaching sales professionals to success and promotion (with examples)

What Success Looks Like

Leadership and Talent Development

• Builds high-performing teams by coaching, developing, motivating, and empowering individuals to achieve personal and organizational goals.

Customer Focus

• Creates a customer-centric culture by ensuring customer needs remain at the center of team actions, solutions, and decision-making.

Strategic Thinking

• Analyzes business trends, market conditions, customer needs, and organizational priorities to develop effective sales strategies and action plans.

Coaching and Performance Management

• Provides constructive feedback, accountability, and ongoing development opportunities that improve sales effectiveness and individual performance.

Communicating Effectively

• Clearly communicates goals, expectations, strategies, and feedback while fostering collaboration and engagement across teams.

Planning and Organizing

• Effectively prioritizes resources, manages competing priorities, and executes plans that support team and organizational objectives.

Driving Results

• Establishes ambitious goals, monitors performance, removes obstacles, and creates accountability to achieve desired outcomes.

Acting with Integrity

• Demonstrates honesty, professionalism, and ethical conduct while representing Teacher Created Materials and leading others.

Knowledge of the Business

• Maintains deep understanding of TCM products, educational trends, instructional priorities, funding opportunities, and competitive market dynamics.

Why You'll Love Working Here

At Teacher Created Materials, we are passionate about making a meaningful impact in education while fostering a collaborative and supportive work environment. You'll join a company that values innovation, continuous improvement, and teamwork-where your ideas and contributions help shape how we support educators and students.
Compensation & Benefits

• Competitive salary
• Medical, dental, and vision insurance
• Paid vacation, sick time, and company holidays
• 401(k) with employer match
• Childcare reimbursement support
• Plus more!

Work Environment & Physical Requirements

Work Environment

• Remote/home office environment.
• Extensive use of phone, video conferencing, CRM systems, and other technology tools.
• Ability to lead, coach, and collaborate with geographically dispersed team members.
• Occasional travel for company meetings, customer events, conferences, and professional development activities.

Physical Requirements

• Prolonged periods of sitting while working at a computer and conducting virtual meetings.
• Frequent use of telephone, headset, computer keyboard, and mouse.
• Ability to communicate effectively through phone and video conferencing platforms.
• Occasional lifting of materials up to 25 pounds for meetings, events, or conferences.

Teacher Created Materials (TCM) is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote individuals in all job classifications without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, disability status, or protected veteran status. This policy of non-discrimination and affirmative action applies to all levels of employment and all employment practices, including compensation, benefits, transfers, layoffs, educational opportunities, training, and recreational and social activities.