Records Officer III

Records Officer IIIAre you interested in a rewarding opportunity in higher education that provides a collaborative work environment, a comprehensive benefits package with employee tuition assistance, and a hybrid work schedule? The Office of the Registrar is looking for a detail-oriented individual with experience reviewing, analyzing, and maintaining confidential records to fill our Records Officer III position. Apply now to join our team! The Records Officer III evaluates student records for Federal and State legislative requirements and completes related data entry, validation, and audit of academic records. This position also provides legislative, technical, and academic customer service to UT Dallas students, faculty, and staff.Minimum Education and Experience: Bachelor's degree and two (2) years of related experience. An equivalent combination of education and experience may be considered.Essential Duties and Responsibilities: Evaluate student coursework records to ensure compliance with Federal and State legislative requirements, especially related to Tuition Rebate, Excessive Hours, and Residency. Calculate student attempted hours, validate calculations, and ensure accuracy in the academic record; enter and update data as needed. Act as key personnel responsible for the integrity of UT Dallas' student academic record data as it relates to Federal and State legislative requirements. Keep abreast of changing Federal and State regulations concerning academic credit limits. Determine students' catalog year in order to apply appropriate standards and policies. Respond to student inquiries regarding legislative, technical, transcript, and academic questions related to the academic record via multiple forms of communication. Process a high volume of various forms from students, including but not limited to grade change forms, major change forms, add/drop forms, pass/fail forms, and repeat course adjustment forms; process transcript fulfillment requests. May assist with residency processing and determinations. Assist in back-up capacity with reception and call center services as needed. Participate as a member of Office of the Registrar at commencement exercises and other events including, but not limited to, grading period, registration, orientation, and recruiting, which may require working evening and weekend hours.Physical Demands and Working Conditions: Requires the ability to sit or stand at will for extended periods throughout the workday. Requires the ability to perform frequent to constant repetitive keyboarding activities to complete work tasks.Required Knowledge, Skills & Abilities: Detail-oriented and accurate with the ability to analyze, interpret, and prioritize information in order to make informed decisions. Ability to identify potential issues and possible solutions proactively. Ability to interpret and apply policies and regulations. Ability to plan, coordinate, schedule, and monitor tasks and activities in order to complete assignments timely and effectively. Excellent organizational, prioritization, and time management skills with the ability to handle several tasks and projects at a time. Strong written and verbal communication skills as well as active listening and interpersonal skills. Ability to work collaboratively and effectively in a strong team environment, take direction, and follow instructions.Remote Work Notice: This position is not eligible for fully remote work. Following successful completion of an initial training period, a hybrid work schedule may be available, subject to business needs and departmental approval. Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be cancelled.What We Can Offer: UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefits package including: Competitive Salary, Tuition Benefits, BCBS PPO Medical Insurance Options – including 100% paid employee medical coverage for full-time employees, AD&D Insurance, Dental & Vision Plan Options, Optional Long and Short-term Disability, TRSRetirement Plan, Fertility Benefits, Paid time off. All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.About Us: UT Dallas is a top public research university located in one of the nation's fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences. UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth (DFW) metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities.Special Instructions Summary: Important Message - 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.