Sales Associate - White House Black Market

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

POSITION OBJECTIVE

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability.

FUNCTIONAL RESPONSIBILITIES

Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Maintains knowledge of current sales and promotions; maintains pricing and visual standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in visual directives including monthly store sets and sales floor maintenance. Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices. Reinforces buying decisions at the checkout and achieves add‑on goals including gift card sales. Signs up clients for reward program. Builds and maintains a solid customer following through clienteling and wardrobing. Knows current product fit and style assortment offerings in store and online. Maintains consistent client communication through utilization of our clienteling tools; Style Connect and Customer Book. Supports replenishment activities that keep the store full and abundant. Assists with locate fulfillment. Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. Assists with boutique cleanliness and organization. Promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback. Other duties as assigned.

COMPETENCIES

Culture: Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance. Managing Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Planning and Prioritizing: Planning and prioritizing work to meet commitments aligned with organizational goals. Organizational Savvy: Maneuvering comfortably through complex policy, process, and people‑related organizational dynamics. Courage: Stepping up to address difficult issues, saying what needs to be said.

QUALIFICATIONS

High School diploma or equivalent. Retail or sales experience preferred. For the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA, must be 16 years of age or older. For all other states, must be 18 years of age or older. Excellent communication skills. Excellent customer service skills. Able to learn or adapt to technology provided by the company. Strong organizational skills and ability to multi‑task in a fast‑paced environment. Able to communicate with customers, Associates, and Management. Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays, is required.

PHYSICAL REQUIREMENTS

Constant Walking/Standing – 67‑100% of an 8‑hour shift. Occasional Lifting up to 50 lbs. – 1‑33% of an 8‑hour shift. Frequent Climbing – 34‑66% of an 8‑hour shift. The wage range for this position is $15.00/hr. to $18.75/hr. Successful candidates’ wage rates will be determined based on their individual qualifications for the position. Our part‑time associates are eligible to participate in the Company’s employee assistance program and employee discount program. Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. #J-18808-Ljbffr Chico's