Director of Clinical Operations
Lincoln Memorial University
Position Details Position Information
Position Title
Director of Clinical Operations
Department
Dental Clinic
Position Category
Staff Full Time
Job Description
The Director of Clinical Operations is responsible for the leadership, management, and performance of all clinical operations within the Dental School. This position focuses exclusively on patient care delivery, clinic workflow efficiency, regulatory compliance, and operational support of the clinical education program. The Director ensures that clinic operations support student learning, faculty supervision, and high-quality patient care while maintaining financial sustainability within the clinical enterprise Required Qualifications
Bachelors degree in Healthcare Administration, Business Administration, Public Health, or related field (Masters preferred). 5-8 years of progressive healthcare or dental clinic management experience. Strong understanding of dental clinic operations and revenue cycle management. Knowledge of healthcare regulatory requirements. Preferred Qualifications
Experience in an academic dental school setting. Familiarity with dental practice management systems and EHR platforms. Experience managing multi-specialty or high-volume clinics. Physical Demands Campus
LMU Tower Job Duty
Job Duty
Oversee daily operations of predoctoral and specialty dental clinics Job Duty
Ensure efficient patient scheduling, chair utilization, and provider productivity Job Duty
Monitor clinic performance metrics, including patient volume, treatment completion, and revenue Job Duty
Implement policies and procedures to optimize workflow and service delivery Job Duty
Maintain operational readiness of clinic spaces Job Duty
Collaborate with academic leadership to ensure students meet clinical competency requirements. Job Duty
Support faculty in delivering high-quality clinical instruction. Job Duty
Assist in clinic calibration, standardization, and evaluation processes Job Duty
Balance educational mission with operational performance goals Job Duty
Monitor clinical revenue cycle performance, including billing, collections, and insurance processing Job Duty
Work with finance teams on clinic budget management and forecasting Job Duty
Identify opportunities to improve clinic efficiency and financial sustainability Job Duty
Track key performance indicators (KPIs) and productivity benchmarks Job Duty
Ensure compliance with OSHA, HIPAA, infection control standards, and state dental regulations. Job Duty
Support accreditation processes (e.g., CODA). Job Duty
Oversee quality assurance and patient safety initiatives. Job Duty
Address clinical incident reporting and risk mitigation Job Duty
Supervise clinic managers, front desk teams, and clinical support staff. Job Duty
Oversee hiring, onboarding, training, and performance evaluations. Job Duty
Promote a culture of accountability, service excellence, and professionalism Job Duty
Establish and maintain high standards for patient care and service Job Duty
Address escalated patient concerns Job Duty
Monitor patient satisfaction metrics Job Duty
Other Duties as assigned Posting Detail Information
Posting Number
S05479P
Job Open Date
09/21/2026
Job Close Date
01/21/2027
Open Until Filled
Yes
Special Instructions Summary About the Institution
Lincoln Memorial University is a values-based learning community dedicated to providing educational experiences in the liberal arts and professional studies. The main campus is located in Harrogate, Tennessee. For more information about employment opportunities, contact the Office of Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io . AA/EEO Statement
Lincoln Memorial University is an Equal Opportunity education institution. Lincoln Memorial University prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, veteran status, military status, pregnancy, sexual orientation, marital status, parental status, gender, gender identity, gender expression, and genetic information in all University programs and activities. Background Check Statement
The University will conduct criminal background checks on all employees. Background checks may include but are not limited to confirmation of the individual's identity, credit information, motor vehicle driving record, review of an individual's criminal conviction record (if any), verification of any license, and certificate or degree required for the position. Quicklink for Posting
Minimum Salary Maximum Salary
Position Title
Director of Clinical Operations
Department
Dental Clinic
Position Category
Staff Full Time
Job Description
The Director of Clinical Operations is responsible for the leadership, management, and performance of all clinical operations within the Dental School. This position focuses exclusively on patient care delivery, clinic workflow efficiency, regulatory compliance, and operational support of the clinical education program. The Director ensures that clinic operations support student learning, faculty supervision, and high-quality patient care while maintaining financial sustainability within the clinical enterprise Required Qualifications
Bachelors degree in Healthcare Administration, Business Administration, Public Health, or related field (Masters preferred). 5-8 years of progressive healthcare or dental clinic management experience. Strong understanding of dental clinic operations and revenue cycle management. Knowledge of healthcare regulatory requirements. Preferred Qualifications
Experience in an academic dental school setting. Familiarity with dental practice management systems and EHR platforms. Experience managing multi-specialty or high-volume clinics. Physical Demands Campus
LMU Tower Job Duty
Job Duty
Oversee daily operations of predoctoral and specialty dental clinics Job Duty
Ensure efficient patient scheduling, chair utilization, and provider productivity Job Duty
Monitor clinic performance metrics, including patient volume, treatment completion, and revenue Job Duty
Implement policies and procedures to optimize workflow and service delivery Job Duty
Maintain operational readiness of clinic spaces Job Duty
Collaborate with academic leadership to ensure students meet clinical competency requirements. Job Duty
Support faculty in delivering high-quality clinical instruction. Job Duty
Assist in clinic calibration, standardization, and evaluation processes Job Duty
Balance educational mission with operational performance goals Job Duty
Monitor clinical revenue cycle performance, including billing, collections, and insurance processing Job Duty
Work with finance teams on clinic budget management and forecasting Job Duty
Identify opportunities to improve clinic efficiency and financial sustainability Job Duty
Track key performance indicators (KPIs) and productivity benchmarks Job Duty
Ensure compliance with OSHA, HIPAA, infection control standards, and state dental regulations. Job Duty
Support accreditation processes (e.g., CODA). Job Duty
Oversee quality assurance and patient safety initiatives. Job Duty
Address clinical incident reporting and risk mitigation Job Duty
Supervise clinic managers, front desk teams, and clinical support staff. Job Duty
Oversee hiring, onboarding, training, and performance evaluations. Job Duty
Promote a culture of accountability, service excellence, and professionalism Job Duty
Establish and maintain high standards for patient care and service Job Duty
Address escalated patient concerns Job Duty
Monitor patient satisfaction metrics Job Duty
Other Duties as assigned Posting Detail Information
Posting Number
S05479P
Job Open Date
09/21/2026
Job Close Date
01/21/2027
Open Until Filled
Yes
Special Instructions Summary About the Institution
Lincoln Memorial University is a values-based learning community dedicated to providing educational experiences in the liberal arts and professional studies. The main campus is located in Harrogate, Tennessee. For more information about employment opportunities, contact the Office of Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io . AA/EEO Statement
Lincoln Memorial University is an Equal Opportunity education institution. Lincoln Memorial University prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, veteran status, military status, pregnancy, sexual orientation, marital status, parental status, gender, gender identity, gender expression, and genetic information in all University programs and activities. Background Check Statement
The University will conduct criminal background checks on all employees. Background checks may include but are not limited to confirmation of the individual's identity, credit information, motor vehicle driving record, review of an individual's criminal conviction record (if any), verification of any license, and certificate or degree required for the position. Quicklink for Posting
Minimum Salary Maximum Salary
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