Restoration Manager

Restoration Manager

SERVPRO Team Dobson is looking for a Restoration Manager to lead our restoration projects and crews in McKees Rocks, PA. This is a hands-on, front-line leadership role responsible for delivering exceptional service, coordinating operations, and driving team success. If you're a strong communicator, a natural leader, and someone who thrives in a fast-paced, service-oriented environment, we want to meet you!

Key Responsibilities:

• Develop accurate scopes of work and prepare estimates using computer tools and SERVPRO proprietary software
• Secure customer and/or client approval of project scope and estimates
• Schedule, coordinate, and supervise crews, subcontractors, and resources for active jobs
• Review job site documentation to support services, compliance, and proper billing
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses, equipment, vehicles, and material assets

Additional Responsibilities:

• Oversee the customer experience, ensuring high satisfaction and strong online reviews
• Provide rapid response to incoming leads and potential customers
• Assist with recruiting and training restoration team members

Position Requirements:

• Valid driver's license
• High school diploma/GED required; Associate or Bachelor's degree preferred
• Minimum 1 year of management or supervisory experience
• Minimum 3 years of experience in the restoration or related industry
• IICRC certifications preferred
• Experience with Xactimate strongly preferred

Physical & Skill Requirements:

• Ability to lift at least 50 lbs. regularly (and up to 100 lbs. with assistance)
• Comfortable climbing ladders, working at ceiling heights, and navigating tight spaces (attics, crawl spaces)
• Ability to repetitively push, pull, lift, and carry materials
• Ability to work safely around cleaning agents and job site hazards
• Must successfully complete a background check

Take the next step in your restoration career and join one of the most respected teams in the industry.

Apply now and become part of SERVPRO Team Dobson where leadership, growth, and service excellence come together.

Compensation: $70,000.00 - $80,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.