Food & Beverage Supervisor

Food & Beverage Supervisor

We are seeking a dedicated and enthusiastic Food and Beverage Supervisor to join our dynamic team at Legacy Lodge at Lanier Islands. The ideal candidate will have a passion for delivering exceptional guest experiences and a strong background in hospitality management. As a Food and Beverage Supervisor, you will oversee the daily operations of our restaurants, bars, and other dining facilities, ensuring that all guests receive high-quality service, food, and drinks in a welcoming environment.

Key Responsibilities

• Team Supervision & Training: Lead, train, and motivate a team of food and beverage staff, ensuring consistent high standards of service. Conduct regular staff meetings and training sessions on product knowledge, service standards, and guest engagement.
• Guest Service Excellence: Ensure all guest interactions are positive and that issues are addressed promptly. Maintain high levels of guest satisfaction by anticipating their needs and responding to feedback.
• Operations Management: Oversee the day-to-day operations of dining outlets, ensuring smooth service flow. Coordinate with kitchen and bar staff to ensure that orders are fulfilled accurately and promptly.
• Inventory & Stock Control: Manage inventory levels for food and beverage items, ensuring stock is available and replenished in a timely manner. Assist in ordering supplies and maintaining proper storage conditions.
• Quality Control & Health & Safety Compliance: Ensure that food preparation, service, and storage meet all health and safety standards, as well as resort-specific policies. Conduct regular cleanliness inspections of dining areas and kitchens.
• Financial Oversight: Assist with budget management, track food and beverage costs, and help achieve financial targets. Monitor labor costs and staff productivity to maximize operational efficiency.
• Event Coordination: Support in organizing special events, themed dinners, and large group bookings, ensuring that all aspects of food and beverage service are seamlessly coordinated.
• Communication: Foster positive relationships with all departments (e.g., kitchen, front desk, housekeeping) to ensure a cohesive team approach to guest service.

Qualifications

• Experience: Minimum of 2 years of experience in food and beverage service, with at least 1 year in a supervisory role within the hospitality or resort industry.
• Education: High School Diploma or equivalent. A degree or certification in Hospitality Management or a related field is a plus.
• Must be available to work evenings, weekends, and holidays as per the resort's operational needs.

Preferred Skills

• Strong leadership and communication skills
• Excellent customer service and problem-solving abilities
• Knowledge of food safety standards and health regulations
• Ability to multitask and work in a fast-paced environment
• Proficient in MS Office and POS systems

Language Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to comprehend and communicate either verbal in English and non-verbal methods.
• Ability to read and comprehend simple instructions, short correspondence, and memos in English and respond in writing.
• Ability to effectively present information and respond to questions from groups of managers and associates.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions.
• Ability to deal with standardized situations with only occasional or no variables.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and stoop, kneel, crouch, crawl, push or pull. The employee frequently is required to reach with hands and arms and talk or hear. The employee is occasionally required to walk, sit, climb or balance, and taste and smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and extreme heat or cold. The noise level in the work environment is usually moderate.

If you're passionate about food, beverage, and hospitality and have the skills to lead a team in delivering outstanding guest experiences, we would love to hear from you!