HVAC Service Maintenance Technician

Location: Rochester, NY Service Area

Job Title: HVAC Service & Maintenance Technician

Our company is looking for an experienced HVAC Service & Maintenance Technician to join our growing team! People often come to us looking for a job, but they stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

Responsibilities and Expectations

You will diagnose, repair, and maintain residential heating and cooling systems while ensuring our customers’ homes remain comfortable and energy efficient.

Key Tasks

• Inspect, diagnose, and repair residential HVAC systems including furnaces, air conditioners, heat pumps, and thermostats.
• Perform scheduled maintenance, tune-ups, and system performance checks.
• Identify and communicate repair and replacement options to homeowners.
• Respond to service calls promptly, providing courteous and efficient solutions.
• Accurately document all service activities and customer interactions.
• Educate homeowners on proper system care and energy efficiency practices.
• Maintain company tools, vehicles, and equipment in clean and safe condition.
• Adhere to all company, safety, and industry standards.

Requirements

• Prior Residential and Commercial HVAC experience with a minimum of 2 years residential.
• Experience utilizing Service Titan highly preferred.
• Effective communication and customer service skills.
• Strong diagnostic and problem-solving abilities.
• Ability to work independently and as part of a team.
• Attention to detail and organizational skills.
• EPA Section 608 Certification (if applicable).
• Valid driver’s license with a clean driving record.

What Can We Do for You?

• Competitive pay – Ranging from $25-$35/hr. with opportunities for uncapped commission based on experience and performance .
• Benefits – we offer medical insurance with employer contribution, dental insurance, vision insurance, life insurance, short-term disability, and other additional supplemental insurances.
• Earned Time Off.
• Paid Holidays.
• 401k Plan with Company Match.
• On-the-job training.
• Company supplied vehicle.
• New company supplied iPad & access to integrated software.
• State of the art parts and supplies.

The compensation for this position is expected to range between $25.00 - $35.00 per hour. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate’s skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.