IT Support Specialist - Gameday Support - FSU Athletics - FSU Athletics - Concessions

IT Support Specialist - Gameday SupportThe IT Support Specialist is responsible for the day-to-day and event-based IT needs for Aramark Sports & Entertainment. This includes providing hands on support for POS, back office, networking, and other systems ensuring that they are aligned with the IT Lead for the venue who will also support department and company initiatives.Job Responsibilities:Responsible for proactive support and maintenance around POS systems and other technologies in use during eventsCommunicate application issues to appropriate application owners and vendorsEnsure the delivery of high-quality IT services to support the businessWork cooperatively and take direction from onsite IT LeadStay up to date on the latest IT trends and technologiesBe familiar with IT audits and security assessmentsResolve IT incidents and problemsRepresent the IT department to onsite leadershipEmployee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 poundsQualifications:Working towards or possess an associate degree in information technology, Computer Science, or a related field (preferred but not required)2+ years of experience working with IT Systems, ideal candidate has experience with Point-of-Sale systemsHas experience working in a concessions/stadium environment (preferred)Proven ability to effectively troubleshoot IT issuesBasic understanding of IT systems and infrastructureExcellent communication and interpersonal skillsAbility to work independently and as part of a teamAbility to work under pressure and meet deadlinesAbility to work stadium/arena events while constantly on the move between properties