SERVER

Dining Room Server

NorthPointe Woods | Part-Time | Daytime & Evening Shifts

Position Overview

At NorthPointe Woods, every team member plays an important role in creating a welcoming, comfortable, and enjoyable community for our residents. We are committed to providing exceptional service while treating every resident with dignity, respect, and kindness.

This job description outlines the primary responsibilities and qualifications of the Dining Room Server position. Team members are also expected to be flexible and willing to assist with other duties as needed to support the success of our community and the well-being of our residents.

Key Accountability

To provide residents and their guests with an exceptional dining experience through friendly, attentive service in a clean, welcoming, and professional dining environment.

Essential Duties and Responsibilities

• Provide friendly, courteous, and professional service to residents, families, and guests.

• Build relationships with residents by learning their names, interests, hobbies, and food and beverage preferences.

• Maintain a positive attitude and professional appearance while representing NorthPointe Woods.

• Arrive on time and follow directions from the Culinary Director and other supervisors.

• Follow all required safety procedures and properly use required equipment and protective gear.

• Serve beverages, salads, soups, desserts, and other menu items promptly and accurately.

• Use serving trays when delivering food and beverages and when clearing tables to help prevent spills and breakage.

• Clear and clean tables throughout the meal service and promptly reset them with the appropriate utensils, dishes, glassware, and silverware.

• Set tables and prepare the dining room before meals.

• Replenish condiments, beverages, salad bar items, and other service stations as needed.

• Assist with basic food preparation, portioning, and plate presentation as directed.

• Complete assigned cleaning and sanitation duties before, during, and after meal service.

• Maintain a clean, organized, and inviting dining room and service area.

• Communicate residents’ needs or concerns to the appropriate team members.

• Perform other duties as assigned to support the dining services team and the overall operation of NorthPointe Woods.

Qualifications and Requirements

• Must be at least 16 years of age.

• High school diploma or equivalent preferred.

• Ability to read, write, understand, and communicate effectively in English.

• Strong verbal communication and customer service skills.

• Ability to follow written and verbal instructions and use practical problem-solving skills.

• Friendly, dependable, and positive attitude.

• Professional appearance and conduct.

• Ability to work cooperatively as part of a team.

• Must meet applicable background screening and clearance requirements.

• Must be in good health and able to perform the essential functions of the position, with or without reasonable accommodation.

• Reliable transportation and flexibility to work scheduled evening shifts and varying hours as needed.

Benefits

• Weekly Pay

• Paid Time Off (PTO)

• Paid Holidays, subject to applicable eligibility requirements

Equal Opportunity Employer

NorthPointe Woods is an equal opportunity employer and is committed to maintaining a respectful and inclusive workplace.

NorthPointe Woods is managed by Cardinal Senior Living.