Intensive Case Management Team Lead
Highland Rivers Behavioral Health
Description There is a place for you at Highland Rivers Behavioral Health! Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities. Are you ready to make a Difference? JOB SUMMARY : The Intensive Case Management (ICM) Team Lead plans, manages, and directs the daily operations of Highland Rivers Behavioral Health Intensive Case Management (ICM) Team which is a medium intensity community-based program for adults with severe and persistent mental illnesses. The Team Lead provides direct care in a recovery focused environment. The Team Lead provides direct care services including behavioral health assessments, treatment plan reviews and treatment planning. Duties and Responsibilities include:
- Plans, manages, and directs the daily operations of Highland Rivers Behavioral Health Intensive Case Management (ICM) Team, a team of 10 case managers; providing both direct supervisions to team members including monitoring and tracking workflow and day-to-day work of ICM team members.
- Conducts/leads mandatory weekly team meetings to support individual's needs.
- Plans goals and objectives in accordance with accreditation standards, governing boards, and individuals in daily operations of assigned areas
- Participates in clinic treatment team meetings weekly.
- Participates in quarterly coalition meetings conducted by DBHDD.
- Participates in developing, managing, and maintaining a collaborative and cooperative service environment in the community at large.
- Monitors ICM Team services to ensure compliance with fidelity, accreditation standards, governing boards, and individuals in daily operations of assigned areas.
- Provides oversight and completion of monthly reports internally to Highland Rivers as well as external reports to the Regional Office, DBHDD, etc.
- Provides clinical oversight for all clinical program operations and staff in addition to providing clinical support to staff who are on-call, in the event a licensed clinician is needed.
- Responsible for keeping all charts in compliance with the ASO, QI, CARF, DBHDD, HFR, and other accreditation standards.
- Establishes professional and ethical relationships with individuals, families and co-workers.
- Recruit, hire, and train new team members to perform standards outlined within their performance evaluations.
- Assists staff in reaching their identified productivity target due to Pay for Performance Model
- Displays flexibility, cooperation and a positive attitude.
- Completes assigned tasks in a timely manner and requests directions and supervision when appropriate.
- Uses initiative and judgement to assure that circumstances requiring attention are referred to the appropriate team member.
- Performs other duties as directed by supervisor.
- The program is a 24/7 service with rotating on-call and possible weekend and holiday work.
- Health Insurance through the State Health Benefit Plan of GA
- Flexible Benefits such as dental, vision, life, critical illness, etc.
- Retirement Plan with employer matching
- 4 weeks of Paid Time Off with increase of accruals based on years of service
- 10 paid holidays
- 1 personal day
- Qualifying employer for Public Student Loan Forgiveness
- NHSC loan forgiveness in qualifying counties.
- Clinical supervision for candidates on a licensure track.
- Georgia professional license: LPC, LCSW or LMFT.
- Associate licensed or licensed eligible can be considered with experience.
- 3 - 5 years of experience working with SPMI, substance abuse and dual diagnosis.
- 1 year of supervisory experience preferred.
Vacancy posted 4 days ago
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