Litigation Technology Senior Specialist

About the Role

The successful candidate must be able to manage the full life cycle of electronic discovery and litigation support projects, including data collection, data processing/analysis, document review, production and trial/arbitration support.

Responsibilities

• Communicate project status to relevant parties, monitor deadlines, assist in the allocation of resources, and preemptively identify potential issues.
• Provide user support to case teams with items such as search, retrieval and litigation support database assistance.
• Provide training to attorneys and legal assistants on litigation support systems and electronic discovery best practices.
• Adhere to department best practices regarding data processing, loading, review and production.
• Create and design databases for attorneys. Load electronic documents (images, metadata, native files, transcripts, videos, etc.) into databases for attorney review. Systems include Relativity, RelativityOne, and Case Notebook.
• Create and manipulate various load file types and reports using MS Access and other database tools. Create and modify complex queries and modules (Visual Basic, SQL, etc.). Experience with Command Prompt (cmd).
• Customize document review designation panes, views and workflows for attorneys. Perform complex database searches and reports. Prepare, create and manage electronic document productions (Relativity or RelativityOne). Perform comprehensive review designation checks for potential conflicts. Quality check productions and ensure required specifications are met.
• Serve as Litigation Technology main point of contact on assigned matters and manage the full litigation support and electronic discovery lifecycle on those matters, includes ESI preservation, collection, processing/analysis, review, production and trial support. Manage large and complex eDiscovery matters requiring advanced project management experience and technical expertise. Counsel attorneys on litigation support and electronic discovery best practices. Coordinate with external electronic discovery service providers. Develop project plans and cost estimates for attorneys and clients. Adhere to vendor engagement, SOW and invoice protocols (ensure SOWs are approved and invoices are paid in a timely fashion). Actively partner with attorneys, legal assistants, case managers and other personnel to support matters.
• Troubleshoot litigation technology systems and databases. Provide assistance with complex database searches/queries, print projects and reports. Coordinate system upgrades and server migrations with IT. Maintain media inventory database (chain of custody). Create and copy media. Setup department laptops - install and configure applications (load case databases, images, etc.) as needed.
• Process ESI using in-house processing tools such as Relativity and RelativityOne (includes de-duplication, culling/filtering, text/metadata extraction, OCRing non-searchable files, tiff conversion, error/exception handling and quality control).
• Assist with the development of department documentation, presentations, etc. Assist with the enhancement of guidelines and procedures to ensure efficient workflow while maintaining high quality control standards.
• Provide technology support at depositions and trials (set up Real-Time Connections, trial war rooms, presentation systems, etc.). Coordinate Litigation Technology equipment setups, systems and logistics for trials.
• Assist in mentoring analysts to ensure comprehensive knowledge across all roles within the department.
• Other responsibilities as they may be assigned from time to time.

Qualifications

• Bachelor’s degree required
• At least 10+ years of law firm or litigation support service provider experience required.
• Relativity Expertise - Extensive, hands on experience administering, customizing, optimizing, and troubleshooting Relativity workspaces, including advanced analytics, dtSearch, structured analytics, productions, and workspace governance.
• Relativity Processing - Extensive knowledge of configuring, executing, monitoring, and troubleshooting Relativity Processing workflows, including ingestion settings, error resolution, exception handling, metadata validation, and ensuring defensible, complete processing of diverse data types.