Utility

Overview:

The Utility position will complete special cleaning projects as assigned following Hotel specifications and standards. This position will clean and maintain equipment in Dishwashing/ Kitchen/ Cafeteria/ Compactor/ Storage areas. He/she will also assist in other stewarding functions as assigned.

Key Duties & Responsibilities:

• Anticipate guests needs respond promptly and acknowledge all guests however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Resolve guest complaints ensuring guest satisfaction.
• Monitor and maintain cleanliness sanitation and organization of assigned work areas. Use correct cleaning chemicals for designated items according to OSHA regulations
• Set up and organize work station with designated supplies and equipment; report shortages to supervisor. Replenish as needed throughout the shift.
• Check the working condition of dishwashing machine in accordance with specifications; rectify any deficiencies. Fill the dishwashing machine with specified amounts of designated chemicals.
• Ensure the temperature level of each cycle is set to standard.
• Advise manager of any discrepancies.
• Organize the breakdown area for drop off of dirty wares.
• Remove excess food debris and film from soiled wares before placing them in the dishwashing machine.
• Position wares in designated racks correctly and send through dishwashing machine only when full.
• Clean only designated wares in the dishwashing machine.
• Remove washed wares from dishwashing machine and allow to air dry.
• Inspect the cleanliness and condition of all washed wares and rewash wares not meeting standards.
• Sort stack and store cleaned wares in designated areas. Handle all wares carefully to prevent breakage and loss.
• Change dishwashing machine water/filters and refill as specified to ensure all wares are properly cleaned.
• Monitor usage of dishwashing machine and chemicals to maximize consumption of water and chemicals.
• Maintain cleanliness and working condition of garbage disposal.
• Breakdown and clean dishwashing machine and work areas.
• Clean and sanitize pots pans utensils and other kitchen equipment.
• Stock Kitchen lines with designated cleaned wares utensils and equipment.
• Clean spills in Kitchen and work areas immediately.
• Use designated chemicals supplies and equipment to clean various floor surfaces (brooms mops stripper buffer etc.).
• Transport mats to the loading dock and clean.
• Maintain cleanliness and organization of supply/storage closets; remove trash wipe down shelves/counters; clean floors; remove items which do not belong and place in correct areas.
• Transport garbage containers from kitchen and work areas to dumpster; empty and clean
• Adhere to recycling regulations. Clean garbage compactor and area as assigned.
• Report any damages maintenance problems or safety hazards to the supervisor.
• Adhere to all Health Department sanitation and safety regulations as required by the hotel.
• Organize and restock work areas for next shift.

Education and Experience:

• High school graduate or equivalent vocational training. Previous experience as hotel/restaurant dishwasher or in janitorial/cleaning position preferred.
• Familiarity with proper sanitation regulations.
• Knowledge of proper chemical handling.
• Ability to work with minimal supervision.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status sexual orientation gender identity or disability status.