Regional Office Manager - Dental

Regional Office Manager – Dental

Lead and support smiles across communities as a Regional Office Manager – Dental. As the Regional Office Manager – Dental, you'll provide leadership and coordination across multiple dental offices to ensure smooth operations, consistent procedures, and exceptional patient care. You'll support office supervisors and staff, streamline administrative processes, and help ensure every patient's experience reflects our mission to inspire hope and promote wellness. This is a great opportunity for someone who thrives in a leadership role, values organization and teamwork, and wants to make a difference by supporting accessible, high-quality dental care in community health settings.

Department: Front Office Support

Employment Type: Full Time

Location: Troy

Workplace type: Onsite

Compensation: $60,780 / year

Key Responsibilities

• Lead and develop Office Supervisors and Client Registration Specialists (CRS) within assigned dental service areas
• Ensure consistent implementation of office procedures, training, and support staff development
• Review and analyze office data reports, documentation, and workflows to improve efficiency and quality
• Partner with the Senior Director of Regional Support Services on office operations, staffing, and client service issues
• Collaborate with the Senior Director of Dental Operations to manage day-to-day dental operations, scheduling, and service delivery
• Oversee and ensure fiscal accountability, including patient collections, deposits, and reconciliation processes
• Maintain compliance with all regulatory and payer requirements, including Medicare, Medicaid, and private insurance policies
• Support quality assurance efforts, documentation standards, and timely reporting of any patient-related concerns
• Communicate changes in policies, procedures, and systems clearly to assigned staff
• Promote a professional, supportive, and service-oriented office culture aligned with our customer service philosophy

Requirements, Skills, Knowledge and Expertise

High School/GED required

• Bachelor's degree preferred

• Previous supervisory experience in a professional office setting preferred • At least 3 years of customer service experience required • Knowledge of Microsoft Office Suite preferred

• Excel at leading and developing teams across multiple sites with empathy and accountability
• Bring strong organizational and problem-solving skills to fast-paced healthcare environments
• Enjoy optimizing processes and improving patient experience
• Communicate clearly and effectively across clinical, administrative, and leadership teams
• Take pride in ensuring dental operations run efficiently and patients receive compassionate, quality care

About Compass Health Network

Compass Health Network is a nonprofit organization dedicated to delivering accessible, high-quality care throughout Missouri. We provide a comprehensive range of integrated services, including behavioral health, substance use treatment, primary care, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), Compass Health is uniquely positioned to meet the complex and evolving needs of the communities we serve. Our network includes

Royal Oaks Hospital and Adapt of Missouri, allowing us to expand our impact and reach across the state. Each part of our organization contributes to our mission: Inspire Hope. Promote Wellness.

Adapt of Missouri, a subsidiary of Compass Health Network, has been serving the St. Louis metropolitan area since 1982. While Adapt operates as a for-profit organization, it shares our commitment to providing high-quality, person-centered mental health services. Adapt specializes in community-based support for adults with mental health conditions, focusing on recovery-oriented services such as psychosocial rehabilitation and case management that foster independence and meaningful community engagement.

Royal Oaks Hospital serves all acute behavioral health care inpatient needs for children and adolescents 24 hours a day, 7 days a week. Our multi-disciplinary team continually strives to set the standards in patient safety and are committed to providing the highest quality of care. Royal Oaks Hospital believes in the health and wellbeing of our patients and it shows in the care they receive each and every day.

Why Join Us?

Whether you're joining Compass Health Network or Adapt of Missouri, you'll become part of a dedicated, mission-driven team committed to transforming lives through compassionate, innovative care. We foster a supportive, collaborative environment where your work is valued and your professional growth is encouraged. We offer:

• Competitive Benefits
• Opportunities for career advancement
• Personal and professional development
• Licensure supervision
• Tuition reimbursement & scholarships
• Employee Assistance Program (EAP)
• Wellness program with Xponential access
• Generous paid time off and holidays
• National Health Service Corp loan repayment eligibility*

*Please note: While Compass Health Network is eligible for the National Health Service Corps (NHSC) Loan Repayment Program, positions with Adapt of Missouri are not eligible due to its for-profit status.

Your Career, Your Impact Whether you're beginning your career or looking to take the next step, you'll find purpose and opportunity with us. Join a team where your skills and compassion make a meaningful impact—every single day.

Our Hiring Process

Stage 1: Applied

Stage 2: Review

Stage 3: Electronic Application

Stage 4: Interview

Stage 5: Offer of Employment

Stage 6: Background Screening

Stage 7: Hired

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