Portland Streetcar Operations Supervisor (Supervisor I - NE)

Portland Streetcar Operations Supervisor

Job Appointment: Full-Time Streetcar Operating Hours: Mon-Fri. 05:00-00:30, Sat-Sun 06:00-23:30. Position responsible for covering vacation shifts and will be required to work nights, weekends, and holidays. This position is considered Essential. Work Location: Portland Streetcar, 1516 NW Northrup Street, Portland, OR 97209. This position also works outdoors in all weather conditions and involves frequent interaction with potentially disruptive members of the public; it also requires alertness to potential hazards associated with working on the transit system. The duties of this position entail office duties and incident response on the streetcar system in city-owned vehicles. Benefit: Please check our benefits tab for an overview of benefits for this position. Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to attach a resume and answer supplemental questions. Do not attach any additional documents unless requested below.

Position Summary: The City of Portland is seeking a Portland Streetcar Operations Supervisor in the Portland Bureau of Transportation (PBOT). The Portland Streetcar Operations Supervisor is responsible for planning, scheduling the daily operations, and assigning the work of TriMet personnel engaged in the daily operation of Portland streetcar vehicles.

• Direct and supervise the work of the assigned TriMet controllers, TriMet operators, and other city personnel from right of way locations.
• Provide in-person customer service and professional response to difficult passenger situations.
• Operate Streetcar's periodically, in service, in conjunction with labor contracts.
• Lead investigations and collect documents related to accidents and other service disruptions, in conjunction with ODOT SSO guidelines.
• Apply the Streetcar Agency Safety plan to daily activities; and responding to, day, evening or weekend operational problems or emergencies as required.
• Perform monthly required check rides and support other Rule Compliance Plan activities.
• Dispatch streetcars when the circumstances dictate.

About the Bureau: The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage, and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community.

Questions? Terrol Johnson Senior Recruiter View email address on click.appcast.io

To Qualify

Applicants must specifically address and demonstrate in their supplemental question responses and resume how their education, training, and/or experience meet each of the following minimum qualifications:

1. Experience applying transit and/or rail operation policies and procedures.
2. Knowledge of principles, methods, and techniques for investigating incidents, accidents, and/or service disruptions.
3. Experience in direct and effective supervision of employees, both represented and non-represented.
4. Ability to read and apply the principles of SMS and Agency Safety Plan; aimed at providing safe transit for the public and streetcar workers.
5. Experience providing equitable customer service and de-escalating tense situations.
6. Experience using Microsoft Office applications.

Applicants must also:

• Obtain and maintain a DOT medical card within 6 months of hire.
• A valid state driver's license and acceptable driving record.
• Pass a driver background check.
• Pass a pre-employment drug screen. Please note: This is a "safety sensitive" position and will be included in a random drug and alcohol testing pool.

The Recruitment Process

Step 1: Apply online between May 18, 2026, and June 1, 2026 Required Application Materials:

• Resume
• Answers to Supplemental Questions

Optional Application Materials:

• Veteran's Preference documents (e.g., DD214-Member 4, VA Benefit Letter) must be submitted by the closing date.
• Update: As of March 3, 2025, if you have already submitted veteran documents and qualified for preference, you do not need to resubmit them for future recruitments.
• To update or remove veteran preference for this recruitment or from your profile, contact the recruiter listed in the job announcement.

Application Tips:

• Your answers to the Supplemental Questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflect your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
• Your rsum should support the details described in your answers to supplemental questions.

Step 2: Minimum Qualification Evaluation: Week of June 1, 2026

• An evaluation of each applicant's training, paid and unpaid experience, as demonstrated in their answers to supplemental questions and resume, weighted 100%.
• Your answers to the supplemental questions and rsum will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
• You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation results. Please read the City of Portland Administrative Rule 3.01 for complete information.
• Additional evaluation may be required before establishment of the eligible list and/or final selection.

Step 3: Establishment of Eligible List: Week of June 8, 2026

• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
• Please note that the selection process may take up to 90 days from the notification of being placed on the eligible list.

Step 4: Selection (Interview): TBD

• Hiring bureau will review and select candidates for an interview.
• Please note that the selection process may take up to 90 days from the notification of being placed on the eligible list.

Step 5: Offer of Employment: TBD

*Timeline is approximate and subject to change.

Additional Information

Click here for additional information regarding the following:

• City of Portland Core Values
• Recruitment Process - Work Status
• Equal Employment Opportunity
• Veteran Preference
• ADA, Pregnancy, and Religious Accommodations

Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. An Equal Opportunity Employer

A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to:

• Health Care (Medical, Vision and Dental)
• Carrot Fertility
• Wellness Benefits
• Life Insurance
• Long-term disability coverage to eligible employees and their families.
• Employee Assistance Plan
• Flexible Spending Accounts
• Retirement
• Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer
• Family Medical Leave
• City Paid Parental Leave

AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers.