Case Manager

POSITION TITLE: Restorative Justice Case Manager Specialist – School Project LOCATION: Louisville, KY STATUS: Full Time, Salaried, Exempt PROGRAM: VOA Restorative Justice REPORTS TO: School Project Lead INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements. BENEFITS: Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following: Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability MetLife Legal Plans Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts *Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness) *All company paid benefits and paid time off effective day one Work Culture Commitment Committee Justice Committee Integrity Committee Compassion Committee Retention Committee JOB SUMMARY AND QUALIFICATIONS: The RJ Case Manager Specialist shall provide case management services with referred individuals and their families while also implementing appropriate restorative justice practices. WHAT YOU SHOULD HAVE FOR THIS ROLE: Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or related field, can be within four (4) months/one semester of obtaining degree; up to three (3) years of experience. Interest in working with justice-involved and disenfranchised populations is highly desired. Excellent interpersonal skills with demonstrated abilities in written reports/business correspondence are required. Effective oral communication skills to include demonstrated ability of public speaking or presentations to groups. Proficient with MS Office software. RESPONSIBILITIES: The Restorative Justice Case Manager Specialist will: Maintains case load of cases consistent with projects, restorative justice and case management processes and contact schedule, in catchment area serving Jefferson County. Compile, input and track case management and restorative justice processes in online case management system. Facilitate restorative justice practice for assigned cases consistent with department and project requirements. Complete appropriate assessments for referred individuals and families. Develop and monitor case plans, with assigned individuals and families, consistent with department and project requirements. Complete and maintain accurate documentation for case management and restorative justice practices in online case management system. Complete all required reports and documentation consistent with program standards and funding requirements. Assist in the recruitment of community volunteers. Represent VOA and VOA Justice in the community. Cultivate and maintain relationships with community organizations to provide support services for conferences participants. Seek and engage in personal and professional development opportunities. Participate in staff meetings and supervision meetings. Assist with special projects as assigned. Assist and support all VOA Restorative Justice project sites including case management and travel. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.