HR/Leave Administration Specialist

We are seeking an experienced HR/Leave Administration Specialist with strong hands-on experience managing both Leave of Absence (LOA) and ADA/Reasonable Accommodation cases. The ideal candidate will have HCM/HRIS experience, excellent written communication skills, and the ability to manage sensitive employee inquiries with professionalism and urgency. Workday experience is not required. Candidates with experience in comparable HCM/HRIS platforms such as SAP SuccessFactors, PeopleSoft, or other enterprise systems are encouraged to apply. Key Responsibilities Leave of Absence (LOA) Administration Manage and administer Leave of Absence (LOA) cases. Monitor the LOA inbox and respond to employee inquiries promptly. Review and resolve leave-related questions and requests. Provide accurate and professional guidance regarding LOA matters. Maintain accurate and timely LOA documentation in HR systems. ADA / Reasonable Accommodation Manage ADA and Reasonable Accommodation cases. Monitor the Reasonable Accommodation inbox and respond to inquiries. Partner with employees and HR Business Partners regarding accommodation requests. Apply appropriate knowledge and judgment when evaluating and managing accommodation cases. Maintain accurate accommodation-related records and documentation. HR Communication & Stakeholder Support Communicate effectively with employees and HR Business Partners (HRBPs) . Provide timely, professional, and grammatically correct written responses. Manage high-priority inquiries with strong customer service and follow-through. Handle confidential and sensitive employee information appropriately. Work independently while managing multiple requests and priorities. HR Systems & Administration Utilize HCM/HRIS platforms to support HR processes. Maintain and document LOA and accommodation information within HR systems. Ensure data accuracy and proper documentation of employee cases. Required Qualifications Strong hands-on experience with Leave of Absence (LOA) administration . Strong hands-on experience with ADA / Reasonable Accommodation administration . Experience in both LOA and ADA/Reasonable Accommodation is required. Experience working with an HCM or HRIS platform . Strong written and verbal communication skills. Excellent grammar and professional email-writing abilities. Strong customer service and stakeholder management skills. Ability to handle confidential and sensitive HR matters. Strong responsiveness, organization, and follow-through. This is an experienced-level position and is not intended for entry-level candidates . Preferred Qualifications Experience with Workday . Experience with SAP SuccessFactors . Experience with PeopleSoft or other enterprise HCM/HRIS platforms. HR certifications. Healthcare industry experience. Experience managing complex employee leave and accommodation cases. Education & Experience Bachelor's degree preferred. Candidates without a degree may be considered with 5+ years of strong, relevant experience . Relevant hands-on LOA and ADA/Reasonable Accommodation experience is highly valued #J-18808-Ljbffr LanceSoft, Inc.