Director of Product & Engineering, Long Stays

Role Description

Long Stays are one of the fastest-growing segments in hospitality. The guests are different, the economics are different, the operational model is different – and the software most hotels use to run them was built for none of it. This role exists to change that.

As Director of Product and Engineering, Long Stays, you will own this segment end-to-end:

• The Long Stays product vision, strategy and roadmap – across hybrid hospitality operators, student accommodation, aparthotels, coliving and adjacent segments.
• The full resident lifecycle as a product capability, including:
  • Booking and lead-to-lease (monthly booking engine, tenant screening, contracting, guest verification and document collection)
  • Move-in and onboarding
  • Billing and payments (recurring billing automation, SEPA and BACS direct debit, deposit lifecycle, invoice delivery, index-linked rent increases)
  • Revenue management and hybrid inventory yield
  • Tenant self-service portal
• Embedded payments revenue as a shared commercial outcome – working closely with the Fintech division.
• Technical direction for the tribe: architecture decisions, engineering standards, system health.
• A small team of product builders – setting their context, developing their craft and ensuring they can operate as full teams of 1 on their sub-metrics.
• Hiring into the tribe as it grows, with full accountability for calibration and performance.
• The tribe's relationship with the rest of the organisation – aligning with other tribes on shared infrastructure, coordinating dependencies and representing Long Stays in leadership forums.

Qualifications

• Experience in both product leadership and hands-on product building.
• Technical depth: ability to engage seriously with engineers on architecture and system design.
• Track record in a vertical or segment-specific product context.
• Comfort running a small team with high autonomy.
• Fluency with AI-assisted workflows.
• Strong commercial instincts.
• Experience in hospitality, property management, short-term rentals, student accommodation or a similarly operationally intensive sector is a meaningful plus.

Requirements

• Contribute individually on the highest-leverage problems.
• Use AI agents, internal skills and automation as the default way to cover disciplines and speed up delivery.
• Build the tribe's context repository: research, decision logs, domain models and tooling.
• Define the sub-metrics each builder owns.
• Set the craft bar for product thinking, engineering quality, and team communication.

Benefits

• Unlimited paid holiday.
• Participation in our company share program.
• Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service).
• An annual Learning budget of €300 (and more for high performers).
• Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself.
• A work from anywhere policy with flexibility to work abroad for a few weeks each year.
• Relocation options, available after one year.
• Flexible, hybrid working options.
• A home office setup budget and a monthly work-from-home allowance.
• Claude tokens to automate workflows.