Fulfillment Associate

About this position Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world’s biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month. Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it’s our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top! The Role Crafty is seeking an experienced warehouse specialist for the Fulfillment Associate role who will support our New York City market operation in delivering the highest quality food and beverage experience for our clients through the support of our inbound, outbound, inventory, and fulfillment operations by ensuring products are processed through our fulfillment center with operational efficiency and accuracy. This is a full-time, on-site position based at our Fairfield, New Jersey Fulfillment Center. The schedule is Sunday through Thursday, with the following shifts: Sunday : 10:30 AM - 7:00 PM Monday - Thursday : 2 PM - 10:30 PM Required Attributes: Resilient - Quickly adapts to change and maintains a positive attitude to ensure ongoing success Collaborative - Demonstrates a team-oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success. Partnering with peers in different functions within the fulfillment center Effective Communicator - Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions Problem Solver - You surface and articulate basic problems and explore solutions within existing work projects Ideal Experience Experience in warehouse roles such as inbound, outbound, inventory, fulfillment Experience utilizing warehouse equipment such as pallet jacks and fork lifts Experience using warehouse management systems, Google Suite, E-commerce, and fulfillment platforms (Shopify & Shipstation) to execute in fulfillment responsibilities Food and beverage industry experience Parcel and LTL shipping experience Role Goals Goal #1 : Achieve an inventory audit score at or above 98.5% by the end of each month, measured by our weekly inventory audits to ensure our team is processing product accurately through our fulfillment center, impacting our fill rate and market profitability Goal #2 : Achieve a hard error percentage of 2% or lower by the end of each month, measured by our performance reporting in Tableau from quality investigations, which impact our fill rate and market profitability What we offer Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way. We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events! Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes. Our compensation amount for this role is targeted at $22 per hour in Fairfield, New Jersey. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above. Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics. Salary Information $22 - $22Hourly Wage #J-18808-Ljbffr