SWITCHBOARD OPERATOR - PART TIME

Switchboard Operator

Operates clinic switchboard, provides routine information, and directs calls to appropriate departments.

Works under the supervision of the Patient Services Manager.

Essential Duties & Responsibilities:

• Consistently arrives at work on time and adheres to regular work schedule.
• Answers phone lines in a polite and friendly manner.
• Transfers incoming calls to appropriate departments for main campus.
• Communicates general clinic information to general public.
• Responds to emergency calls according to established procedures.
• Uses paging system according to procedure

Other Essential Duties May Include But Are Not Limited To:

• Assists in the collection of data related to the operation of the switchboard area.
• Maintains flexibility of work schedule to cover absences.
• Signs for incoming packages, if necessary.
• Other duties as assigned.

Knowledge, Skills & Abilities Required:

Required:

• Consistently arrives at work in appropriate/professional attire.
• Completes all tasks within established time frame.
• Knowledge of current communication system or equivalent system.
• Ability to speak clearly and concisely with a pleasant voice.
• Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
• Demonstrates adaptability to expanded roles.
• Adheres to all clinic policies and procedure.

Education:

• HS diploma or GED.