Pharmacy Customer Service Associate
$16 - $18 per hourWalgreens
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
Salary Range: $16 - $18 / Hourly
Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Pharmacy Customer Service Associate in Sugar Grove, IL vacancy
- ...and delivers a distinctive and delightful customer experience. + Registers sales on... ...fair, friendly, and efficient checkout service. Customer Experience + Engages customers... ...Job ID: 1828788BR Title: Customer Service Associate - Temporary Company Indicator: Walgreens...SuggestedHourly payTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
Walgreens
Sugar Grove, IL5 days ago $69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
Big Rock, IL15 days ago- ...Details: Paid Weekly - We offer guaranteed base pay that is not tied to sales, allowing reps to focus on providing excellent customer service rather than feeling pressured to make a sale. We also offer a performance-based commission structure that increases based on...SuggestedWeekly payFull timePart timeWork experience placementInternshipWork at officeImmediate startFlexible hours
Vector Marketing
Sugar Grove, IL11 days ago - ...Family Dollar - 409 East South Street - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover...Suggested
Family Dollar
Plano, IL3 days ago - ...We are looking for a dedicated individual to enhance customer experiences through exceptional service and support. Engage with customers, manage transactions, and maintain a welcoming store environment while enjoying competitive benefits and growth opportunities. Join...Suggested
Dollar Tree
Elburn, IL3 days ago - ...We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are... ...health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: ~ Employee...Contract workPart timeLocal area
Dollar Tree
Plano, IL5 days ago - ...Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactio Customer Service,...
Dollar Tree Family Dollar - Dollar Tree, Inc.
Oswego, IL2 days ago $120k - $250k
...What sets AmeriPro Roofing apart Leading CRM and technology (Service Titan) for transparent pricing, margin visibility, scheduling,... ...documentation, estimates in our leading CRM Service Titan. Evening: Customer follow-ups, proposal reviews, pipeline updates....Work at officeLocal areaImmediate startDay shiftAfternoon shiftAmeriPro Roofing
Bristol, IL1 hour ago$55k - $65k
...Sharing Hourly Guaranteed Pay Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose. From opening the store to welcoming each customer, the focus goes beyond selling—it’s about building connections, understanding needs, and...Hourly payDaily paidFull timeTemporary workFlexible hoursNight shiftTCC, Verizon Authorized Retailer
Bristol, IL1 day ago- ...Agent, we are looking for a motivated Insurance and Financial Services Position - State Farm Agent Team Member who is eager to contribute... ...of our agency. In this role, you’ll engage directly with customers to understand their unique situations, offer coverage solutions...Flexible hours
Larry Laino - State Farm Agent
Sugar Grove, IL4 days ago $75k
...Resources Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You'll also benefit from generous bonuses, annual renewal income, and luxury travel incentives for high achievers. Cutting...Flexible hoursNight shiftPlatinum Supplemental Insurance
Big Rock, IL2 days ago$25 per hour
Trillium is seeking a Sales Administrator in Aurora, IL to work on a 2-3 month contract with the potential for permanent hire as a Junior Project Manager. Responsibilities Assist with reporting and data entry. Enter sales orders. Support day‑to‑day office operations...Hourly payPermanent employmentContract workWork at officeMonday to Friday- Larry Laino - State Farm Agent in Sugar Grove, Illinois, is seeking a Customer Relations Representative to enhance customer experiences and support agency growth. Ideal candidates will possess strong communication skills and problem-solving abilities, while resolving customer...Flexible hours
- Servbank, sb Inc. is looking for a Customer Support Specialist in Bristol Township, Illinois, to assist clients with their banking needs... ...to contribute to a community-oriented banking institution committed to excellent service. #J-18808-Ljbffr Servbank, sb Inc.
- Join Ace Hardware Corporation in Sugar Grove as a Retail Sales Associate. This part-time role requires strong communication and problem-solving skills to assist customers in a friendly and enthusiastic manner. You will help keep the store organized, manage customer inquiries...Part timeFlexible hours
$60k
...support, accountability and with a high level of patience. Our client values your ability to build rapport with potential and existing customers. The Coordinator will be responsible for the following: Processing orders to suppliers Troubleshooting and monitoring...Full timeMonday to FridayJust In Time Staffing LLC
Geneva, IL4 days ago$17.25 - $17.75 per hour
...leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What’s In It For You**: - Competitive pay! - Medical...Local areaAll shiftsFlexible hoursShift workPotbelly - Plainfield DT
Oswego, IL3 days ago- ...is seeking a Highly Skilled Retail Sales Associate at Sugar Grove Ace Hardware. This part-... ...focused team. The candidate will assist customers, promote products, and maintain store organization... ...for those looking to grow customer service skills in a dynamic retail environment....Part timeFlexible hours
- ...advancement Paid time off Training & development Role Description As a Customer Relations Representative - State Farm Agent Team Member with... ...insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance...Flexible hours
Larry Laino - State Farm Agent
Sugar Grove, IL4 days ago - ...training Great benefits Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our... ...be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect...
Advanced Dermatology and Mohs Surgery
Batavia, IL5 days ago - ...Receptionist | Customer Care Associate We're looking for a friendly, organized, and polished Receptionist/Customer Care Associate to join... ...monitoring supplies, restocking as needed, coordinating cleaning services, and ensuring common areas are welcoming and well-...Work at officeLocal areaMonday to Friday
$15 - $17.5 per hour
...Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting...Hourly payTemporary workWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift- ...professional environment that reflects True.Vet’s brand and standards. Requirements: Required qualifications ? 1+ year of customer service experience (healthcare or veterinary preferred, not required). ? Strong communication skills, including confident phone...Work at office
True Vet Arlington Heights
Sugar Grove, IL2 days ago $25 per hour
Vector Marketing is looking to fill part-time sales positions right away. Request an interview today and start work within the week. Position Details Our reps sell Cutco products through one-on-one appointments, explaining the products, and placing any orders. Previous...Weekly payExtra incomePart timeWork experience placementSummer workSeasonal workWork at officeImmediate startWork from home- Skybound Service Partners is seeking a Business Development Representative based in Sugar Grove, Illinois, to generate new commercial roofing opportunities and manage a consistent sales pipeline. The role offers a competitive base salary plus commission, a company truck...Base plus commission
$15 per hour
Russell Cellular Inc. in Sugar Grove, Illinois is seeking a Wireless Sales Representative to deliver exceptional customer service while providing tailored wireless solutions. This role offers a starting pay of $15 per hour plus commission, with the average potential earnings...Hourly pay$25 per unit
Vector Marketing is seeking individuals for part-time sales positions in Sugar Grove, Illinois. Reps will sell Cutco products through personal appointments with a base pay of $25 per appointment, with opportunities to earn commission. Flexibility in scheduling is offered...Part timeFlexible hours$18 - $20 per hour
...wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible. Embody... ...You'll Bring to the Team A passion for providing excellent customer service and a genuine love for animals. Exceptional...Hourly payPart timeLocal areaImmediate startFlexible hoursMission Pet Health
Yorkville, IL4 days ago$15 - $15.5 per hour
...Ross Stores, Inc. is seeking a Retail Associate in Oswego Township, Illinois, responsible for ensuring a positive shopping experience for Customers. The Retail Associate will greet Customers, assist them with merchandise, and maintain a clean and organized store. Essential...Hourly payRoss Stores, Inc.
Oswego, IL4 days ago- ...training, mentorship, and a clear path toward growth . In this role, you’ll engage directly with customers in a retail environment, promoting products and services while building valuable experience in sales, customer service, and brand representation . Responsibilities...Weekly payFull timeShift workWeekend work
GTL Management Inc
Saint Charles, ILmore than 2 months ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Pharmacy Customer Service Associate. Be the first to apply!
Related searches
- airport customer experience specialist Sugar Grove, IL
- customer support representative Sugar Grove, IL
- service person Sugar Grove, IL
- e-commerce customer service representative Sugar Grove, IL
- warehouse customer service representative Sugar Grove, IL
- customer service officer Sugar Grove, IL
- client service representative Sugar Grove, IL
- technical customer service advisor Sugar Grove, IL
- client service consultant Sugar Grove, IL
- customer support agent Sugar Grove, IL