Senior Data Scientist

Company OverviewIntuit is the global financial technology platform that powers prosperity for the people and communities we serve. With tens of millions of customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.Job OverviewWe are seeking a highly motivated and experienced Sr. Data Scientist to join our ICS Data and Analytics Team. In this role, you’ll drive data-driven strategies to optimize Customer Success outcomes for both Mid-Market and SMB customers. If you’re passionate about shaping the future of sales technology through data, we’d love to hear from you!ResponsibilitiesDefine KPIs and Success Metrics: Establish key business indicators for projects, ensuring alignment with company objectives and clear measures of success.Strategic Recommendations: Provide actionable recommendations using diverse data sets and business knowledge, even when complete data is unavailable, to support strategic decisions.Data Visualizations: Translate complex data into clear, accessible visualizations that help stakeholders understand key insights and make informed decisions.Experimentation and A/B Testing: Design, execute, and analyze A/B tests and other experiments using a hypothesis-driven approach. Provide insights and recommendations based on test outcomes to optimize business strategies.Predictive Analytics and Modeling: Develop predictive models and methodologies to uncover growth opportunities and support long-term business planning.Enable Self-Serve Analytics: Define and implement standardized metrics, reports, and dashboards. Work with Data Engineering to ensure data quality and enhance real-time analytic capabilities.AI/GenAI Integration: Collaborate with AI teams to integrate AI/GenAI solutions into business processes, enhancing efficiency and innovation.Cross-Functional Collaboration: Partner with product, digital and customer support teams to identify opportunities, create data-driven strategies, and influence decision-making.Qualifications4+ years of experience working with product analytics, web analytics, customer care analytics, or other customer experience analyticsAdvanced proficiency in SQL, “big data” technologies (e.g., Redshift, Spark,Hive, BigQuery), and BI tools (e.g., Tableau, Qlik, Dash). Qlik certification is a big plusDeep expertise in experimentation design (A/B/n, bandits, painted-door) and causal inference (Propensity Score, DiD, Synthetic Control) with a strategic understanding of their applicationUnderstanding of AI-native architectures and GenAI platforms; able to assess implications for data, testing, and behaviorStrong business acumen and the ability to translate business strategy into testable hypotheses and learning agendasStrong data storytelling skills, with a proven ability to rapidly construct impactful visualization, communicate insights and influence leadershipExcellent communication and interpersonal skills, with a proven ability to build trust and collaborate seamlessly across technical, business, and cross-functional teams.Comfortable working in a fast-paced environment and have flexibility to shift priorities when neededBachelor’s degree in Engineering, Data Science, Statistics, Mathematics, Computer Science, Economics or related quantitative field; Master’s Degree preferredIntuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Mountain View $162,500 - $220,000