Automotive Service Advisor

Job Description

Job Description

Automotive Service Advisor
Trustlane Automotive | Salinas, CA

Trustlane Automotive, a locally owned and operated shop with a 4.8 Google rating and over 900 reviews , is seeking an experienced Automotive Service Advisor to join our high-performing team in Salinas, CA. This is a fast-paced, busy location with an incredible support structure—our skilled technicians allow you to shine and deliver top-notch service to our customers.

If you are goal-oriented, bilingual in English and Spanish , and ready to grow your career in a supportive, structured shop environment, this role is for you.

Compensation & Benefits
• Base pay + uncapped commission
• Annual earnings typically range from $60,000 – $120,000+ , depending on experience and performance
• Many current advisors earn $5,000 – $10,000/month
• Health, dental, and vision insurance
• Simple IRA retirement plan
• Paid time off and holidays
• Employee discounts and wholesale auto pricing
• Recognition for birthdays and anniversaries

Key Responsibilities
• Greet and communicate with customers in a professional, friendly manner
• Document customer vehicle issues clearly and accurately
• Generate repair orders and communicate recommendations from technicians
• Manage workflow efficiently in a busy, high-paced environment
• Work closely with technicians and leadership to ensure quality and timely service
• Upsell recommended services when appropriate and maximize customer satisfaction

Qualifications
• Previous experience as a Service Advisor or Service Writer in a busy automotive shop or dealership
• Bilingual (English and Spanish) required
• Strong organizational and communication skills
• Ability to work in a high-paced environment while maintaining accuracy
• Team-oriented and professional demeanor
• Strong work ethic and goal-oriented mindset

About Trustlane Automotive
We are a growing shop built on trust, structure, and respect , and we value our team members. You’ll work alongside the best technicians in the area and have clear opportunities to grow into management roles if that’s your goal. This is a place where your skills and effort are recognized and rewarded.

We serve customers throughout Monterey County, and work takes place in our Salinas location . Candidates commuting from surrounding areas such as Monterey, Seaside, Marina, Carmel-by-the-Sea, Greenfield, Soledad, Prunedale, Watsonville, Gilroy, or Hollister are encouraged to apply.

How to Apply
Apply directly to this posting to be considered. For more details, all inquiries are confidential—call or text View phone number on ziprecruiter.com to connect with our team. Video resumes are welcomed.