Senior Project Manager - Chief People Organization

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The senior project manager will be a member of the Chief People Organization (CPO) Shared Services initiatives team and will be aligned to various projects across CPO. This job is responsible for managing end-to-end delivery of mid to large scale complex to high risk cross-functional and/or inter-departmental programs or projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities include partnering with the business to develop a plan to sustain change, evaluate current methods, and drive strategies to implement changes/improvements. It also requires cross-vendor coordination, communication, influence, and negotiation. Job expectations include serving as the primary point of contact to department managers for critical change initiatives, using tools to document program performance, and influencing stakeholders to make strategic changes. It also includes owning key deliverables, facilitating meetings and updating project documentation throughout the project life cycle. The Senior project manager is a key project contributor and is responsible for analyzing information, driving process/project documentation through the review cycles while incorporating stakeholder feedback, developing, and operationalizing project routines and providing overall change support that is required for a successful implementation. Additionally, the Senior project manager is responsible to ensure compliance to all Enterprise Change Management requirements. Responsibilities: Defines responsibilities and accountabilities for key project roles and oversees the execution of defined programs and/or project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators. Leads the adoption and sustainment of change initiatives and assesses adoption risks Leads remediation requirements documentation efforts based on identified gaps and controls needed for sustained performance. Leads and plans programs and projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders Navigates across various lines of business and partner organizations, including Technology, Legal, Compliance and Global Risk, leading them to negotiate decision making for efficient and effective resolution. Ensure compliance to all Enterprise Change Management policies and requirements. Ensure adherence to all internal change and project management processes/deliverables and maintain status in the enterprise change source system (PPR Tool). Effectively communicates with project managers, peers and business partners on project deliverables, timelines and needed support. Partners with LOB project stakeholders to develop transition plans, including ongoing success measures, to sustain the change. Required Qualifications: 7+ years of all aspects of end-to-end project management experience including process improvement/re-engineering, technology change efforts, end-to-end change management processes, and adoption & engagement activities. Experience working on mid to large scale, complex bodies of work, implementations with multiple people/process and technology deployments, and data conversions as required. Enterprise change policy & standards experience. Ability to facilitate meetings, capture key outcomes/action items and own project/process documentation. Exceptional communication skills (verbal, written and presentation) and active listening skills. Proven experience with managing large, complex groups of stakeholders and ability to influence decisions to achieve desired results. Demonstrated ability to effectively manage risk while delivering desired business outcomes. Exceptional analytical skills with ability to comprehend, document, evaluate and recommend improvements to complex business processes, and talent to deal with ambiguity and changing circumstances. Ability to manage priorities without sacrificing project quality or timelines and superb decision-making skills Ability to manage a project or phases of a project in a fast-paced, matrixed environment with strong attention to detail and accuracy. Ability to build strong working relationships and interactions with Technology, Legal, Global Risk, Compliance, Change Management, line of business and external (3rd party) partners. Demonstrated experience mobilizing resources to drive results. Ability to engage across multiple levels of the organization, prioritize work and with team members in a virtual environment Proficient in Microsoft Office products; Word, Excel, PowerPoint, Project, Visio, etc. as required and having a willingness to embrace new technology; Teams and Copilot Desired Qualifications: Project management certification (e.g., PMI, Six Sigma, Agile) or equivalent experience. Deep knowledge of Bank of America Enterprise Change standards, policies, and tools. Human Resources products, services and process knowledge and experience. Experience in implementing HR systems and HR business processes (health Insurance, payroll, talent acquisition, learning management systems, data management, etc.). Process design experience. International project experience. Skills: Controls Management Issue Management Problem Solving Process Management Process Performance Measurement Testing Policies, Procedures, and Guidelines Management Process Design Project Management Change Management Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy. Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150) Pay and benefits information Pay range $109,000.00 - $150,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. Pay Transparency - Privacy Statement -