CUA 5 Case Manager Director

CUA Case Manager Director

Starting Salary: $93,806.64

Status: Full Time, Exempt

Work Schedule: Mondays through Fridays from 8:30 am to 5 pm

Department: Community Umbrella Agency

Source of Supervision: CUA Program Director

Location: 3300 Henry Avenue, Philadelphia, PA 19129

About APM & CUA

Asociación Puertorriqueños en Marcha (APM) has been empowering families to reach their full potential since 1970. We provide a wide range of services to the North Philadelphia community, including early childhood education, foster care and adoption, child welfare, mental and behavioral health, community and economic development, housing, community school support, and violence intervention programs.

Are you passionate about enhancing the safety, stability, and well-being of children and their families? APM's Community Umbrella Agency (CUA) is seeking compassionate and dedicated social workers who are committed to making a lasting impact in the lives of children and families. APM CUA 5 supports the Logan/Olney area.

Job Summary

The CUA Case Manager Director is responsible for overseeing the day-to-day operations of their assigned unit, supervises the activities of, and gives consultation and direction to the Case Manager Supervisors. The Case Manager Director engages in performing a variety of counseling related to services to children and youth in the CUA. The employee has controlling responsibility for the operation of a CUA case management unit and ensures that the unit conforms to standards, regulations and laws of the CUA, city, state and federal agencies. Work includes assigning cases, reviewing case activities, determining training and developmental needs, training employees, reviewing worker performances, and initiating corrective action when necessary

Key Job Tasks/Duties/Responsibilities of the CUA Case Manager Director

• Function as part of the larger CUA team responsible for achieving the target goals of improving safety, permanency, and well-being of children, youth, and families.
• Plans, assigns and reviews the activities of a group of Case Manager Supervisors performing supervisory functions within the CUA; recommends changes in practices and procedures to increase operating efficiency and expedite work flow; confers with superiors on policies, rules, and regulations related to social service functions; consults with private and public welfare agency officials on established procedures and problem areas; recommends establishing or modifying current methods and policies; confers with superior on unusual social service problems.
• Monitor case compliance to ensure that the agency is in upholding DHS performance standards
• Trains Case Manager Supervisors in social work techniques and methodologies; orients worker with appropriate laws, policies, regulations and procedures; evaluates worker development, performance and problem areas to determine training needs; takes corrective action where necessary.
• Conduct regularly scheduled meetings and case reviews with Case Managers and Supervisors.
• Participate in Family Team Conferences when necessary.
• Attend Court Hearings as needed.
• Conduct regular supervision with all staff under your leadership.
• Establish and maintain a trusting relationship with families using a strengths-based approach.
• Meet with the CUA Program Director to evaluate system-wide strategies for improving outcomes.
• Complete all paperwork in compliance with program requirements.
• Attend scheduled in-service training in order to develop professional skills.
• Provision of on-call services in cases of emergency and on a rotational basis as required by APM CUA protocol
• Perform other duties that support the mission of APM and the CUA program.

Benefits

• Independence Administrators Medical Insurance Plan or $100/month Reimbursement with Proof of Current Plan
• Livongo for Diabetes Prevention, Hypertension, and Weight Management (Only for Employees Who Elect Our Medical Insurance)
• Sword, A Virtual Physical Care Program for Back, Joint, and Muscle Pain (Only for Employees Who Elect Our Medical Insurance)
• WondrHealth for Weight Management (Only for Employees Who Elect Our Medical Insurance)
• Sun Life Financial Insurance Plans for Dental, Vision, Life and AD&D, Critical Illness, Accident, and Hospital Indemnity
• Basic Life Insurance (100% Employer Funded)
• Short-term and Long-term Disability Insurances
• 403B Retirement Plan through Mutual of America
• Flexible Spending Accounts for Health, Childcare, Public Transportation, and Parking Expenses through The Harrison Group
• AllOne Health Employee Assistance Program at No Cost
• Employee Referral Program (You Can Earn Up to $600)
• 20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies
• 12 Days of Paid Holidays
• Mileage Reimbursement

Requirements

• Master's Degree in Social Work or a related field
• Minimum of two years of experience in the administration of Human Service programs
• FBI Fingerprints, PA Child Abuse Clearance, and PA Criminal History Background Clearance
• Excellent verbal and written communication skills
• Strong organizational skills
• Strong clinical writing skills
• Sound judgment, critical thinking, and problem-solving skills are essential
• Proficiency in English and Spanish strongly preferred

Key Competencies

• Must demonstrate genuine empathy and concern for individuals as indicated in our corporate vision, mission and values statements. Culturally sensitive to the needs and diversities of multi-cultural communities.
• Strong interpersonal skills, respectful, and courteous nature.
• An applied understanding of social work ethics and confidentiality.
• Skills in typing, basic computer operations, Microsoft, PowerPoint, Excel.
• Knowledge of social services, child welfare and family systems services.

APM is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.