Hybrid Call Center Training & Performance Lead
Expivia Interaction Marketing Group
Expivia Interaction Marketing Group, Inc. in Erie, PA is seeking a Call Center Training & Performance Manager to lead onboarding, training, and ongoing coaching across programs. This hybrid role combines development of employees with hands-on performance management to drive measurable results. You'll design and deliver training, monitor KPIs, and collaborate with Operations and leadership to ensure readiness and client satisfaction. Strong coaching and organizational skills are essential. #J-18808-Ljbffr Expivia Interaction Marketing Group
Vacancy posted 4 days ago
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