Assistant Manager, Patient Care - Emergency Department

Job Title

Manages team members, operations, and patient care activities of a patient care unit during assigned shift. Maintains a professional work environment that supports delivery of high-quality patient and family centered care.

Job Responsibilities

1. Manages and leads team members, operations and patient care activities within a patient care unit during assigned shift.

2. Collaborates with team members and nursing management in the development of methods, techniques and analytical approach to patient care.

3. Communicates, builds consensus, and guides team members toward achieving department objectives.

4. Promotes and maintains high quality patient and family centered care in a healing environment.

5. Creates a professional work environment that encourages team member respect, engagement, accountability and optimal patient outcomes.

6. Promotes appreciative inquiry and evidence-based, ethical and compassionate practice.

7. Provides direction and guidance to patient care unit team members during assigned shift.

8. May conduct performance reviews and provide input into hiring, promotions and corrective actions.

9. Serves as a role model for standards of professional practice (clinical, educational and leadership).

10. Educates team members in new and existing department procedures and systems (information systems, fiscal responsibility, etc.).

11. Provides input on department budget allocations to nursing management.

12. Ensures adherence to the established care delivery model, using knowledge of scope and standards of practice.

13. Facilitates continual patient care unit compliance with the JC, CMS, New York State, DOH, Public Health Law, HIPPA regulations and System, hospital and department standards.

14. Demonstrates core clinical competencies for patient population of oversight in order to supervise and provide direct patient care.

15. Maintains current knowledge of scope and standards of practice, healthcare legislation, and population health.

16. Interprets policies, procedures and technical methods for team members.

17. Identifies opportunities and makes recommendations that improve patient care delivery and team effectiveness using evidence-based strategies and solutions.

18. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

Bachelor's Degree in Nursing (BSN) required. Current license to practice as a Registered Professional Nurse in New York State, required. Specialized certifications, as needed. 4-6 years of nursing experience and 0-2 years of leadership/management experience, required.